Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brendan Liford

London

Summary

Throughout my life, I have always had an innate interest to computers. The interworkings have always fascinated me and I was elated when I reached high school and there was a variety of computer classes for me to learn more about the field I was so engrossed by. I've been fortunate enough to have these classes provide me with the opportunity to get certified. I successfully obtained my certification on the hardware half of the CompTIA A+ and I learned a lot from the software, web design, and cybersecurity classes that I also took.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Operations Supervisor

UPS
08.2023 - Current
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Package Handler

UPS
04.2023 - 08.2023
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Managed warehouse operations and verified proper shipment procedures.

General Merchandise Associate

Target
08.2022 - 04.2023
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Moved merchandise using pallet jacks and hand trucks.
  • Kept work areas neat, clean and free from debris.
  • Greeted customers and directed to requested products.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

General Operations Team Member

Lifetime Fitness Center
08.2021 - 08.2022
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Cleaned and maintained all areas of fitness center to promote clean image.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

ECommerce Associate

Kroger
02.2021 - 08.2021
  • Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
  • Displayed positive, professional, friendly and high-energy willingness to assist customers through chat or telephone interactions.
  • Contacted customers to collect payments and verify or add to existing information, consistently providing timely, accurate and customer-oriented service.
  • Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.

Education

High School Diploma -

Jonathan Alder High School
Plain City, OH
05.2021

Skills

  • Labeling and Boxing
  • Customer Needs Assessments
  • Cycle Counting Proficiency
  • Job Specifications
  • Traffic Flow
  • Workplace Safety
  • Routine Inspections
  • Troubleshooting Techniques
  • Installation and Repair

Certification

  • CompTIA A+ 220-901 - Received in 2017

Timeline

Operations Supervisor

UPS
08.2023 - Current

Package Handler

UPS
04.2023 - 08.2023

General Merchandise Associate

Target
08.2022 - 04.2023

General Operations Team Member

Lifetime Fitness Center
08.2021 - 08.2022

ECommerce Associate

Kroger
02.2021 - 08.2021

High School Diploma -

Jonathan Alder High School

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Brendan Liford