Blossom Anderson
Manor
Summary
Goal-oriented professional with a passion for people. Highly organized with attention to detail, tech-savvy and skilled at customer service. Seeking an opportunity to use my skills and experience to contribute to a team and help implement successful strategies to improve organizational efficiency.
Overview
10
10
years of professional experience
Work History
Onboarding Specialist
Ninety.io/EOSWW
Remote
11.2023 - 09.2024
- Spearheaded customer onboarding processes to guarantee a positive initial experience and drive product adoption.
- Played a pivotal role in enhancing customer retention rates by strategically managing the early steps of the user journey.
- Oversaw end-to-end onboarding processes, ensuring seamless transitions from acquisition to product utilization.
- Collaborated closely with Customer Success Specialists for comprehensive lifecycle management.
- Collaborated with cross-functional teams to align onboarding strategies with overall customer success initiatives.
- Adapted to new product adoption tools and technologies, ensuring the onboarding process remains cutting-edge.
- Demonstrated proficiency in utilizing product adoption tools such as Hubspot, Slack, Eempact and Jira.
Recruiter/Account Manager
KeyStaff
08.2022 - 11.2023
- Responsible for the whole recruitment process from creating requisitions, posting, sourcing, screening, interviewing, assessing, selecting and hiring
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Preparing candidates for multiple stages in the interview process, discuss compensation packages and presenting job offers to qualified candidates
- Exceeded expected hiring goals for various positions under expedited deadlines
- Partner with, guide and proactively communicate with internal clients and hiring managers, exemplary costumer service
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Administrative Assistant
No Limit
07.2018 - 08.2022
- Maintain daily record of invoices and outgoing projects
- Preformed general administrative duties (phone calls, faxing, e-mails and copying)
- Managed payroll, company inventory and quarterly Business activity statements through Quickbooks
- Kept all clients files in order and up to date
- Daily/Weekly schedule for employee’s
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Onboarding Specialist
Thermae Boetfort
02.2015 - 07.2018
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Put together employee files and collected required digital or physical information to meet requirements.
- Trained new hires in technology required to access company systems and complete job tasks.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Sales Specialist
Too Good To Go
Austin, TX
09.2024 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
Education
High School Diploma -
Don Bosco Groenveld
Leuven06.2010
Skills
- Conflict resolution
- Organized
- Self-Starter
- Computer efficient in Salesforce, Excel, Hubspot, Zoom and G-
- Adaptable to change
- Cross-functional coordination
- Relationship building
- Team collaboration
- Software knowledge
- Performance Tracking
Languages
French
Native or Bilingual
Dutch
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Specialist
Too Good To Go
09.2024 - Current
Onboarding Specialist
Ninety.io/EOSWW
11.2023 - 09.2024
Recruiter/Account Manager
KeyStaff
08.2022 - 11.2023
Administrative Assistant
No Limit
07.2018 - 08.2022
Onboarding Specialist
Thermae Boetfort
02.2015 - 07.2018
High School Diploma -
Don Bosco Groenveld