Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Blossom Anderson

Manor

Summary

Goal-oriented professional with a passion for people. Highly organized with attention to detail, tech-savvy and skilled at customer service. Seeking an opportunity to use my skills and experience to contribute to a team and help implement successful strategies to improve organizational efficiency.

Overview

10
10
years of professional experience

Work History

Onboarding Specialist

Ninety.io/EOSWW
Remote
11.2023 - 09.2024
  • Spearheaded customer onboarding processes to guarantee a positive initial experience and drive product adoption.
  • Played a pivotal role in enhancing customer retention rates by strategically managing the early steps of the user journey.
  • Oversaw end-to-end onboarding processes, ensuring seamless transitions from acquisition to product utilization.
  • Collaborated closely with Customer Success Specialists for comprehensive lifecycle management.
  • Collaborated with cross-functional teams to align onboarding strategies with overall customer success initiatives.
  • Adapted to new product adoption tools and technologies, ensuring the onboarding process remains cutting-edge.
  • Demonstrated proficiency in utilizing product adoption tools such as Hubspot, Slack, Eempact and Jira.

Recruiter/Account Manager

KeyStaff
08.2022 - 11.2023
  • Responsible for the whole recruitment process from creating requisitions, posting, sourcing, screening, interviewing, assessing, selecting and hiring
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Preparing candidates for multiple stages in the interview process, discuss compensation packages and presenting job offers to qualified candidates
  • Exceeded expected hiring goals for various positions under expedited deadlines
  • Partner with, guide and proactively communicate with internal clients and hiring managers, exemplary costumer service
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

Administrative Assistant

No Limit
07.2018 - 08.2022
  • Maintain daily record of invoices and outgoing projects
  • Preformed general administrative duties (phone calls, faxing, e-mails and copying)
  • Managed payroll, company inventory and quarterly Business activity statements through Quickbooks
  • Kept all clients files in order and up to date
  • Daily/Weekly schedule for employee’s
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.

Onboarding Specialist

Thermae Boetfort
02.2015 - 07.2018
  • Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Put together employee files and collected required digital or physical information to meet requirements.
  • Trained new hires in technology required to access company systems and complete job tasks.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.

Sales Specialist

Too Good To Go
Austin, TX
09.2024 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.

Education

High School Diploma -

Don Bosco Groenveld
Leuven
06.2010

Skills

  • Conflict resolution
  • Organized
  • Self-Starter
  • Computer efficient in Salesforce, Excel, Hubspot, Zoom and G-
  • Adaptable to change
  • Cross-functional coordination
  • Relationship building
  • Team collaboration
  • Software knowledge
  • Performance Tracking

Languages

French
Native or Bilingual
Dutch
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Specialist

Too Good To Go
09.2024 - Current

Onboarding Specialist

Ninety.io/EOSWW
11.2023 - 09.2024

Recruiter/Account Manager

KeyStaff
08.2022 - 11.2023

Administrative Assistant

No Limit
07.2018 - 08.2022

Onboarding Specialist

Thermae Boetfort
02.2015 - 07.2018

High School Diploma -

Don Bosco Groenveld
Blossom Anderson