Blythe Enke
South Salt Lake,Utah
Summary
Cultivated a nurturing learning environment by implementing tailored educational strategies for diverse student needs. Championed collaborative efforts among staff to enhance school identity and mission. Drove initiatives that promoted student achievement and engagement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Madeleine Summer Experience Director
Madeleine Choir School
Salt Lake City, UT
08.2025 - Current
- Plans and oversees our summer programming for students in grades 1-8. MSE runs for five weeks throughout the summer and includes a variety of camp options for every interest.
- Manages the creation and implementation of registration materials using Fillout.
- Oversees hiring and managing MSE staff and volunteers.
- Manages the budget of all summer programs.
Music Teacher
Madeleine Choir School
Salt Lake City
08.2016 - Current
- Works daily with students, on an individual basis up to groups of 40 students at once.
- Several years of experience teaching students from PreK3-Grade 8.
- Communicates frequently with parents, students and faculty to provide feedback, respond to concerns and discuss instructional strategies.
- Plans and implements integrated lessons to meet national standards.
- Coordinates between administration, grade level teachers and music department to plan several performances throughout the school year.
- Serves on the admissions committee, leading lower school music assessments for all incoming students in grades PreK-4.
- Assists in planning and executing annual school trips, both national and international, including parent communication, student preparation, coordination of travel and accommodations.
Office Manager
Manageable Marketing Solutions
11.2022 - 04.2023
- Coordinates between contractors and clients.
- Assists with inbound and outbound calling to answer inquiries, schedule appointments, etc.
- Assists with graphic design of advertisements.
- Manages daily schedules for multiple clients and our office.
- Calculates and handles payroll.
- Daily use of Asana, Vericle, OfficeAlly, High Level, Social Media, Adobe.
Lead of Community
Good Lines
11.2022 - 03.2023
- Moderates social media channel comments and direct messages.
- Coordinates between the warehouse manager, shipping companies and customers.
- Assists customers in ordering, exchanging and returning products.
- Responds to positive and negative customer feedback and answers questions with empathy, positivity and a high level of professionalism.
- Utilizes Gorgias CRM.
Prospective Client Researcher
Ranq Marketing
03.2022 - 11.2022
- Collects traffic data using various research methods to optimize marketing strategies.
- Studies demographic data to determine optimal targets.
- Collates information to internet data for prospective clients.
Program Director
El Sistema Utah
West Valley City
07.2013 - 01.2015
- Developed after-school music program from the ground up, laying out framework and defining roles.
- Maintained and updated grant-reporting documents and related procedures.
Education
B.S. - Music Education
University of Utah
Salt Lake City, UT05.2014
Skills
- Implemented strategies to streamline workflows and improve efficiency
- Cultivated a self-motivated work ethic to drive project success and team collaboration
- Applied analytical skills to identify and resolve complex issues, ensuring seamless workflow
- Oversaw customer support operations utilizing Zendesk to enhance service delivery Coordinated training sessions for staff on best practices within Zendesk Developed strategies to improve customer satisfaction metrics through effective use of Zendesk features
- Oversaw implementation of Slack as a primary communication tool across teams Guided team members in optimizing channel usage to enhance collaboration Championed best practices for documentation and information sharing within the platform
- Oversaw the implementation of MS Office applications to enhance team productivity Guided colleagues in leveraging software features for improved project documentation Championed best practices for data analysis and reporting using Excel
- Oversaw implementation of G Suite solutions to streamline team collaboration and communication Guided staff in optimizing G Suite tools for project management and document sharing Fostered a culture of effective digital collaboration through G Suite training initiatives
- Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented strategies to elevate customer satisfaction and loyalty
- Implemented deescalation strategies to maintain a calm and productive environment
- Oversaw email support operations, leading initiatives to enhance customer engagement and satisfaction Developed strategies for effective email communication, ensuring timely responses to customer inquiries Coordinated with cross-functional teams to optimize email support workflows and improve service delivery
- Performed data entry tasks to support efficient record-keeping and information retrieval
- Oversaw scheduling processes to align project timelines with team capabilities Developed strategies to enhance resource allocation and improve efficiency Facilitated communication among stakeholders to ensure timely project execution
- Oversaw employee training initiatives to foster professional development Coordinated training programs to align with organizational goals Mentored staff to enhance performance and engagement
- Leveraged remote communication tools to maintain team connectivity and project alignment
Certification
- TEFL/TESOL 120 Hours Certification
- Google Digital Garage Fundamentals of Digital Marketing in progress
- Red Cross CPR/AED Certification
Timeline
Madeleine Summer Experience Director
Madeleine Choir School
08.2025 - Current
Office Manager
Manageable Marketing Solutions
11.2022 - 04.2023
Lead of Community
Good Lines
11.2022 - 03.2023
Prospective Client Researcher
Ranq Marketing
03.2022 - 11.2022
Music Teacher
Madeleine Choir School
08.2016 - Current
Program Director
El Sistema Utah
07.2013 - 01.2015
B.S. - Music Education
University of Utah