Resourceful and detail-oriented professional with over 10 years in the hospitality industry. Skilled in managing bar operations and collaborating with kitchen staff to ensure timely service. Ready to leverage expertise in customer service and team training to drive sales and improve guest satisfaction.
Work History
Bartender
4 Years 1 Month
Stefanos | 09.2020 - 10.2024
Prepared and served a variety of cocktails and beverages, ensuring high-quality standards.
Maintained cleanliness and organization of bar area, enhancing customer experience.
Assisted in training new staff on drink preparation techniques and service protocols.
Developed seasonal cocktail menus, incorporating customer feedback to drive sales.
Cocktail Server
5 Years 11 Months
Redbone Ally | 11.2013 - 10.2019
Delivered exceptional customer service in fast-paced environment, ensuring client satisfaction and repeat business.
Managed multiple drink orders simultaneously while maintaining attention to detail and accuracy.
Collaborated with kitchen staff to coordinate food and beverage service, enhancing overall guest experience.
Trained new team members on menu items, service protocols, and efficient order processing techniques.
Server/ Bartender
1 Year 9 Months
Sakura Japanese Sushi And Grill | 01.2012 - 10.2013
Delivered exceptional customer service by promptly addressing guest needs and inquiries.
Managed bar inventory, ensuring timely restocking of supplies and minimizing waste.
Trained new staff on restaurant procedures, menu details, and customer interaction protocols.
Coordinated with kitchen staff to ensure accurate order preparation and timely delivery to patrons.
Server/Bartender/Hostess
8 Years
Carolina Wings and Ribhouse | 08.2003 - 08.2011
Provided exceptional customer service in fast-paced dining environment, enhancing guest experience and satisfaction.
Managed bar operations efficiently, crafting a diverse range of cocktails and beverages to meet customer preferences.
Trained new staff on menu offerings, service standards, and POS systems to ensure consistent operational excellence.
Collaborated with kitchen staff to coordinate timely food delivery during peak hours, optimizing workflow and service speed.