Administered California workers' compensation indemnity claims for a public university system, operating under highly regulated public-entity and TPA guidelines.
Proactively identified and reported a campus-wide injury trend; leadership implemented corrective measures that resolved the hazard and prevented further losses.
Strengthened understanding of TPA-managed claim structures, client-specific protocols, and layered approvals.
Workers Compensation Indemnity Claims Adjuster
Berkshire Hathaway
10.2021 - 09.2025
Managed a high-volume indemnity level caseload, administering complex worker's compensation claims within California's regulatory guidelines.
Utilized relationship-building strengths to excel in negotiations, reducing the need for legal intervention and contributing to significant cost savings while timely meeting deadlines.
Regularly presented claim strategies and recommendations to stakeholders, ensuring clear understanding and informed decision-making.
Maintained relationships with up to 12 dedicated accounts which included large school systems, construction companies, and manufacturing facilities.
Building and Event Manager
James Madison University
11.2017 - 12.2020
Oversaw building operations and event setups, acted as on-call support for the facility.
Demonstrated calmness and efficiency under pressure, effectively alleviating client concerns and ensuring smooth event flow.
Wilderness Trip Leader
Deerfoot Lodge
06.2016 - 08.2019
Led dozens of overnight wilderness expeditions in the Adirondack Mountains while acting as a role model and mentor of up to twelve participants, developing a passion for team building and an enthusiastic approach towards adversity.
Prioritized participant safety through vigilant risk assessment with an emphasis on critical decision making skills.