Briseida Mireles
Houston,TX
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Graphic Design Intern
AAMA Work And Learn Center
06.2019 - 01.2020
- Edited and enhanced existing artwork and graphics.
- Suggested and recommended techniques, methods and media best suited to produce desired visual effects.
- Efficiently managed multiple projects simultaneously while maintaining a high level of attention to detail and meeting deadlines consistently.
- Aided in the development of comprehensive style guides to ensure consistency across a variety of marketing materials for clients'' brands.
- Evaluated and recommended subscription services and web tools to reach marketing goals and success milestones.
- Contributed to the successful launch of new products by creating visually appealing packaging designs that aligned with brand identity.
- Participated in brainstorming sessions with cross-functional teams to generate innovative ideas for upcoming projects.
Sales Associate
Hollywood Beauty
07.2016 - 05.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Waitress
China Star Chinese Takeout
02.2014 - 06.2016
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Consistently exceeded management's performance expectations while adhering to company policies and procedures.
Education
High School Diploma -
George I Sanchez Charter School
Houston05.2017
Skills
- Reliable and punctual
- Promotional support
- Goal-Oriented
- Time Management
- Multi-tasking strength
- Customer Service
- Problem-solving skills
- Verbal/written communication
- Retail Merchandising
- Logo creation
- Illustration
- Design Research
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Graphic Design Intern
AAMA Work And Learn Center
06.2019 - 01.2020
Sales Associate
Hollywood Beauty
07.2016 - 05.2019
Waitress
China Star Chinese Takeout
02.2014 - 06.2016
High School Diploma -
George I Sanchez Charter School
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