Brianna Nashae Delgado
Westville
Summary
Dynamic banking professional with over 6 years of experience in various financial roles, including as a Personal Banker and Branch Sales & Service Associate. Skilled in client management, operational support, and data entry, with a proven track record of enhancing customer satisfaction and driving sales. Achievements include successfully managing regional accounts and supporting organizational efficiency. Poised to leverage expertise in financial services to deliver exceptional results and contribute significantly to team goals.
Experienced with financial advising, customer service, and sales. Utilizes expertise in banking products to identify and address client needs. Track record of building strong client relationships and ensuring client satisfaction through effective communication and problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Banker I
WSFS Bank
Willingboro
01.2025 - 10.2025
- Provided guidance on banking products, promoting tailored solutions for clients.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Office Evening Administrative Assistant
PinK Harbor, CPA
Williamstown
01.2024 - 03.2024
- Coordinated client communications, ensuring timely responses to inquiries and scheduling appointments efficiently.
- Streamlined administrative procedures, resulting in improved workflow and reduced processing times.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Associate Banker
JP Morgan Chase & Co
Sicklerville
07.2023 - 11.2023
- Facilitated customer transactions, ensuring accuracy and compliance with banking regulations.
- Assisted clients in navigating banking services, enhancing overall customer satisfaction.
- Balanced teller drawers and ATM cash.
Branch Sales & Service Associate
PNC Bank, N.A
Haddonfield
07.2021 - 07.2023
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted clients in selecting appropriate financial products to meet their needs.
- Identified cross-selling opportunities during routine transactions, increasing overall revenue generation for the branch.
Administrative Assistant
Camden County Technical Schools- PC
Pennsauken
01.2019 - 04.2021
- Streamlined scheduling processes for faculty and student meetings, enhancing communication efficiency.
- Managed inventory of office supplies, optimizing resource availability while reducing costs.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Teller I
TD Bank, NA
Mt. Laurel
09.2017 - 05.2018
- Processed customer transactions efficiently and accurately to enhance service quality.
- Assisted customers with account inquiries, demonstrating strong product knowledge and problem-solving skills.
- Maintained cash drawer accuracy and performed daily reconciliations to uphold financial integrity.
Education
Bachelor’s of Business Administration - Human Resource Management
Rutgers University-Camden, School of Business
Camden05-2026
Banking and Finance, Career Program - undefined
Camden County Technical Schools-GTC
Sicklerville06.2016
Skills
- Keyboards
- Cash Handling
- General Administrative Skills
- Time Management
- High Level of Professionalism
- Ability to Work Under Pressure
- Organizational & Planning Skills
- Public-Speaking Skills
- Customer Service
- Attention to Detail
- Collaboration & Interpersonal Skills
- Telephone Etiquette
- Relationship building
- Branch operations
- Customer service
- Customer satisfaction
- Client relationship management
- Attention to detail
- Sales expertise
- Interpersonal skills
- Financial services
- Banking regulations
Certification
- Certified in Microsoft Programs 2016
- Notary Public, State of NJ
Timeline
Personal Banker I
WSFS Bank
01.2025 - 10.2025
Office Evening Administrative Assistant
PinK Harbor, CPA
01.2024 - 03.2024
Associate Banker
JP Morgan Chase & Co
07.2023 - 11.2023
Branch Sales & Service Associate
PNC Bank, N.A
07.2021 - 07.2023
Administrative Assistant
Camden County Technical Schools- PC
01.2019 - 04.2021
Teller I
TD Bank, NA
09.2017 - 05.2018
Banking and Finance, Career Program - undefined
Camden County Technical Schools-GTC
Bachelor’s of Business Administration - Human Resource Management
Rutgers University-Camden, School of Business