Bo Escamilla
Norco,CA
Summary
Dedicated and experienced Aerospace Account Manager with a proven track record of consistently meeting company goals. Implements organized practices to optimize efficiency and drive results. Thrives under pressure and excels in adapting to new situations and challenges, ensuring the best possible enhancement of the organizational brand.
Overview
10
10
years of professional experience
Work History
Account Manager
Allied Mechanical
Ontario, CA
01.2023 - 11.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Streamlined internal processes for better efficiency in account management tasks.
- Improved overall team productivity by implementing best practices in organization and time management.
- Developed customized account plans for clients to help them achieve their business goals.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
- Negotiated contracts with focus on maximizing profit and ensuring client satisfaction.
- Enhanced team performance with regular training sessions on product knowledge and customer service excellence.
- Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
Technical Sales Representative
Leitz Tooling Systems
Norco, CA
10.2021 - 05.2022
- Collaborated with customers and asked questions to assess needs and budgets.
- Drove team revenue totals by bringing in top sales numbers.
- Recommended carbide and diamond saws and other cutting tools as well as grinding services and costs to help customers make educated buying decisions.
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
- Attended product-related technical shows and other activities to represent company products and services.
- Engaged large and medium end-users to deliver company's total value proposition to increase sales.
- Exceeded sales goals, increased revenue and facilitated sales.
Territory Sales Engineer
Ingersoll Cutting Tool
Norco, CA
03.2019 - 10.2021
- Outside sales professional responsible for B2B negotiations, customer satisfaction, process improvement, and cost saving in aerospace, Oil and gas, and automotive industries.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
- Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
Sales Engineer
Sandvik Coromant
Norco, CA
08.2016 - 02.2019
- Outside sales representative responsible for territory growth, distributor meeting’s and end user negotiations.
- Other responsibilities included but limited to, cutting tool testing, process improvement, cost saving and tool testing.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
- Attended trade shows and seminars to promote products and network with industry contacts.
Site manager
Distribution Now
Anaheim, CA
08.2014 - 08.2016
- Read plans and blueprints and communicated to workers.
- Meeting our customer needs with stocking, buying of cutting tools and supplies.
- Improving outdated cutting tools and processes to produce an outstanding manufacturing environment.
- Resolved issues between employees and customers using company policies.
- Interviewed, hired and trained new workers.
- Maintained records and logs of work performed and materials and equipment used.
- Monitored, coached and supervised team of 9 employees.
- Verified completed projects met approved time, quality and cost estimates.
Education
High School Diploma -
Don Lugo High School
Chino, CA06.2006
Skills
- Computer literacy (15 years)
- Mechanical knowledge (10 years)
- Customer service
- Algebra
- Microsoft Office (10 years)
- Supervising experience
- Outside Sales (7 years)
- OEM
- Inside Sales
- Management (2 years)
- Account Management
- B2B Sales
- Sales
- Calipers
- Assembly
- ERP systems
- Coordinate measuring machine
- Micrometer
- Catia
- Machining
- Project management
- Assessments
- Mechanical Knowledge — Proficient
- September 2020
Timeline
Account Manager
Allied Mechanical
01.2023 - 11.2024
Technical Sales Representative
Leitz Tooling Systems
10.2021 - 05.2022
Territory Sales Engineer
Ingersoll Cutting Tool
03.2019 - 10.2021
Sales Engineer
Sandvik Coromant
08.2016 - 02.2019
Site manager
Distribution Now
08.2014 - 08.2016
High School Diploma -
Don Lugo High School