Bo Flores
Denver,,Colorado
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Oakley
Denver, CO
09.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, creating a positive work environment.
- Created strong customer relationships through attentive service and product knowledge.
General Manager
Dallas Golf Company
Dallas, TX
05.2021 - 08.2024
- Oversaw daily store operations, including opening and closing procedures, cash management, and scheduling.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Assistant Manager
YETI Coolers
Dallas, TX
08.2019 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained up-to-date knowledge of products to address customer inquiries effectively.
Operations Manager
West Elm
Denver, CO
05.2017 - 08.2019
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Education
Business Management -
Oklahoma State University
Stillwater, OKSkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Customer Relations
Timeline
Assistant Manager
Oakley
09.2024 - Current
General Manager
Dallas Golf Company
05.2021 - 08.2024
Assistant Manager
YETI Coolers
08.2019 - 05.2021
Operations Manager
West Elm
05.2017 - 08.2019
Business Management -
Oklahoma State University