BOB DOE
Charlotte,United States
Summary
Responsive and hardworking Patrol Supervisor trained in conflict resolution, patrol and security planning. Accomplished in running tight shifts with minimal incidents and maximum control of building envelope. Understands importance of identifying and mitigating security loopholes. Career-oriented with strong background in security work, organizational skills and natural leadership talents. Leverages security expertise to manage shift coverage and optimize building, personnel and asset strategies on shift-by-shift basis. Highly observant and thorough with great follow-through on identified security concerns. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and Company needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patrol Supervisor
Allied Universal Security Services
Charlotte, NC
12.2018 - Current
- Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
- Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
- Liaised with local, state and federal regulatory agencies to streamline investigation completion.
- Verified staff performance through close observation.
- Recorded daily security occurrences in site assignment log.
- Performed security investigations and inspections and reported findings to client management.
- Trained security workers on site-specified procedures.
- Managed security staff rotation for position coverage on breaks.
- Assigned present security workers to positions.
- Provided first-line support to shift workers during incidents and escalated situations as appropriate.
- Identified issues, analyzed information and provided solutions to problems.
- Investigated incidents and wrote reports.
- Provided safety reports and data analysis to building managers to inform security processes.
- Developed improved training methods with focus on public safety and officer awareness.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Residential Counselor
New Hope
Rock Hill , SC
07.2016 - 06.2018
- Addressed behavioral and emotional needs of children and young adults through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Counseled young adult residents in group sessions to assist in overcoming dependencies and adjustments to life.
- Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Security Guard Officer
Universal Protective Service
Charlotte , NC
05.2015 - 07.2016
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Reported irregularities such as fire and safety hazards to maintenance.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Education
Bachelor of Science - Psychology
University of Phoenix
ArizonaAssociate of Science - Criminal Justice
University of Phoenix
Arizona Skills
- Teamwork and Collaboration
- PPSB Certified Unarmed and Armed
- Sight Inspector/ Logistics Management
- Patrol Field Supervisor
- Data Entry
- Dependable and Responsible
- Multitasking Abilities
- Teambuilding
- First Aid/CPR
- Organization and Time Management
- Active Listening
- Attention to Detail
- Planning and Coordination
- Interpersonal Communication
Accomplishments
5 years of Training in Martial Arts Including Krav Maga Jujitsu and Wing Chun. Martial Arts has taught me the key principles in self control and discipline.
Certification
PPSB Armed and Unarmed Certification
Timeline
Patrol Supervisor
Allied Universal Security Services
12.2018 - Current
Residential Counselor
New Hope
07.2016 - 06.2018
Security Guard Officer
Universal Protective Service
05.2015 - 07.2016
Bachelor of Science - Psychology
University of Phoenix
Associate of Science - Criminal Justice
University of Phoenix
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