Bob Hendrickson
Riverview,FL
Summary
Driven Assistant Distribution Manager with a proven track record for enhancing client retention and productivity through superior customer service and strategic problem-solving. Skilled in SAP and fostering team loyalty, exceling in optimizing delivery processes and financial reporting, demonstrating skills critical for operational excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Distribution Manager
Breakthru Beverage Group
2006.06 - 2024.08
- Cultivated associate loyalty by delivering quality service to foster client retention.
- Increased client retention by providing superior customer service.
- Created and enforced detailed organization processes to increase quality and service standards.
- Organized records of vehicles, registrations, sun passes.
- Organized financial reporting and scheduling to enhance productivity.
- Identified and solved complex strategy obstacles to guide business direction.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Education
No Degree - Education
The University of Tennessee - Chattanooga
Chattanooga, TNSkills
- Managed drivers in all phases of the delivery process.
- Dispatched Tractor trailer and route drivers in a cross-dock operation.
- Completed driver payroll
- Maintained truck registrations annually
- Maintained Sun passes assigned to trucks annually
- SAP (computer based program)
- Omnitracs (route truck / GPS based program)
- Samsara (safety / GPS based program)
- Outlook, Word, and Excel
Certification
forklift certification
lift truck certification
ride on power jack certification
Timeline
Assistant Distribution Manager
Breakthru Beverage Group
2006.06 - 2024.08
No Degree - Education
The University of Tennessee - Chattanooga
forklift certification
lift truck certification
ride on power jack certification
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