Summary
Overview
Work History
Education
Skills
Languages
Timeline
Manager

Bob Maoudj

Port St. Lucie

Summary

Dynamic manager with a proven track record at Roma Pizza and Pasta, excelling in team leadership and service excellence. Enhanced customer satisfaction through effective conflict resolution and mentoring, while controlling costs to boost profitability. Skilled in time management and complex problem-solving, fostering a productive and engaged work environment.

Overview

9
9
years of professional experience

Work History

Manager

Roma Pizza and Pasta
03.2022 - 06.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maximized performance by monitoring daily activities and mentoring team members.

Sales Associate

Home Depot
04.2020 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Inventory Specialist

Toys"R"Us
01.2016 - 02.2020
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.

Education

Business

École Jeannine Manuel
Paris, France
06-1984

Skills

  • Service excellence
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Task delegation
  • Goal setting

Languages

Spanish
Full Professional
French
Full Professional
English
Full Professional

Timeline

Manager

Roma Pizza and Pasta
03.2022 - 06.2025

Sales Associate

Home Depot
04.2020 - 02.2022

Inventory Specialist

Toys"R"Us
01.2016 - 02.2020

Business

École Jeannine Manuel

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Bob Maoudj