Bob Wort
Keizer,OR
Summary
IT professional adept in quality assurance methodologies and processes, prepared to drive impactful results. Strong focus on team collaboration and adaptability with changing needs in dynamic, global environments. Skilled in test planning, defect tracking, and process improvement using AI. Known for reliability and results-driven mindset, and a strong focus on the end-user experience. Extensive background in consulting and project management, with strong communication and interpersonal skills.
Overview
36
36
years of professional experience
Work History
Quality Program Manager
Nike, Inc
Beaverton, OR
01.2015 - 04.2026
- Managed relationships and budgets with external testing vendors (Applause and Augmentum) to provide global end-user testing for customer applications, growing the contracts from $200K to $1.5M.
- Led testing efforts to validate strategic customer-facing initiatives across multiple geographies, covering the full order lifecycle but with heavy focus on payments and fulfillment.
- Managed stakeholder engagement through regular updates and feedback sessions to ensure alignment on project goals.
- Streamlined processes by identifying bottlenecks and implementing corrective actions for continuous improvement with increasing focus on the application of AI tools.
QA Manager
Cover Oregon
Salem, OR
05.2012 - 12.2014
- Led quality assurance initiatives to ensure user experience and system reliability for high-profile health insurance marketplace.
- Trained and mentored QA team of 20 testers on best practices and testing methodologies.
- Collaborated with cross-functional teams to identify process improvements for product quality.
- Oversaw vendor relationships to ensure adherence to quality standards during outsourced projects or collaborations.
Lead Consultant
Hittner and Associates, Inc.
Keizer, Oregon
10.2005 - 05.2012
- Facilitated comprehensive business and systems analysis to drive successful ERP implementations for global clients.
- Facilitated comprehensive user acceptance testing for key clients in bot the public and private sectors, enhancing product functionality and user experience.
Testing Manager
Vector Management Consultants
Manchester, England
02.2003 - 06.2003
- Managed testing efforts for a new baggage handling system at a major UK airport.
Consultancy Manager, Account Manager
Moliere Ltd
Manchester, England
06.2000 - 09.2002
Senior Consultant
Ernst and Young
London, England
09.1995 - 06.2000
- Project management responsibility on pan-European ERP implementation projects, including planning, scheduling, risk and issue management.
Consultant
Accenture (formerly Andersen Consulting)
Manchester, England
02.1990 - 07.1995
Education
Masters in Business Administration - International management
Manchester Business School
Manchester, England05.2005
Bachelor’s degree - International Business and French
Aston University
Birmingham, EnglandSkills
- Microsoft Office Suite: Word, Excel, Powerpoint, Project, Access, Outlook, Sharepoint
- Manual app and web testing
- JIRA, Confluence
- Cursor, Copilot
- Test Automation using TestCafe
LANGUAGE SKILLS
French (Fluent)
German (Basic)
Timeline
Quality Program Manager
Nike, Inc
01.2015 - 04.2026
QA Manager
Cover Oregon
05.2012 - 12.2014
Lead Consultant
Hittner and Associates, Inc.
10.2005 - 05.2012
Testing Manager
Vector Management Consultants
02.2003 - 06.2003
Consultancy Manager, Account Manager
Moliere Ltd
06.2000 - 09.2002
Senior Consultant
Ernst and Young
09.1995 - 06.2000
Consultant
Accenture (formerly Andersen Consulting)
02.1990 - 07.1995
Masters in Business Administration - International management
Manchester Business School
Bachelor’s degree - International Business and French
Aston University