Bobbi Bradshaw
Huntington
Summary
I have worked at two different Dunkin’ locations. I started as a crew member and finished as a shift leader. I also worked at American Eagle for a short period but quit due to them not working with my schedule. For almost a year and a half I have worked at Texas Roadhouse. I began in the To-go room where I became a shift lead and trainer and am now a server. Besides job experience I have worked in choir and technical theater for a very long time. I also am on the board of the campus radio station, and was in various athletics my entire childhood.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
Huntington, WV
01.2026 - Current
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Managed food and beverage orders efficiently using point-of-sale systems.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated rapport with regular customers through personalized interactions, fostering loyalty. with regular customers.
- Cultivated rapport with regular customers through personalized interactions, fostering loyalty.
- Implemented menu improvements based on customer feedback, enhancing overall dining appeal.
To-Go Specialist
Texas Roadhouse
Huntington, WV
02.2025 - 01.2026
- Prepared and packaged to-go orders efficiently for customer satisfaction.
- Maintained cleanliness and organization of to-go station, ensuring compliance with health standards.
- Collaborated with kitchen staff to confirm order accuracy and timely preparation.
- Managed payment processing for to-go orders, ensuring accurate transactions and efficient service.
- Trained new team members on to-go procedures and best practices for operational excellence.
- Implemented feedback mechanisms from customers to improve service quality and order fulfillment processes.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
Stock Associate
American Eagle Outfitters
Huntington, WV
10.2024 - 12.2024
- Organized and arranged products on store shelves for easy access
- Sorted and distributed shipment items to designated areas for efficient stock management
Shift Leader
Dunkin'
Huntington, WV
12.2023 - 10.2024
- Supervised floor staff to ensure efficient operations and customer satisfaction
- Determined staffing needs to maintain smooth operations during shifts
- Answered customer inquiries, providing assistance and enhancing overall experience
- Counted cash accurately during daily transactions
Education
High School Diploma -
Chapmanville Regional High School
Logan, WV05.2024
Associate of Arts - Journalism And Mass Communication
Marshall University
Huntington, WV05.2028
Skills
- Food Preparation
- Food Handling
- Beverage preparation
- Sanitation practices
- Food Service
- Cleaning Experience
- Stocking
- Customer service
- Guest engagement
- Conflict resolution
- Shift Management
- Multitasking ability
- Cash Handling
- Strong work ethic
- Supervising Experience
- Customer satisfaction
Timeline
Server
Texas Roadhouse
01.2026 - Current
To-Go Specialist
Texas Roadhouse
02.2025 - 01.2026
Stock Associate
American Eagle Outfitters
10.2024 - 12.2024
Shift Leader
Dunkin'
12.2023 - 10.2024
High School Diploma -
Chapmanville Regional High School
Associate of Arts - Journalism And Mass Communication
Marshall University