BOBBI JOHNSON
Trenton
Summary
Finance professional with proven track record in accounts receivable management. Adept at improving billing processes and ensuring accurate financial records. Known for fostering team collaboration and consistently delivering results, adaptable to changing business needs. Expertise in financial software and strong analytical abilities highly valued by employers.
Overview
22
22
years of professional experience
Work History
Accounts Receivable Analyst
Dayton Comprehensive Dentistry
Springboro, OH
02.2022 - Current
- Allocate all collections for an 11 provider practice.
- Assist with payroll/review each providers contract in regards to pay & percentages to insure their pay reflects their production.
- Monitor the company's bank accounts in order to allocate funds appropriately.
- Process insurance payments, patient payments, and adjustments with consistent attention to billing accuracy.
- Monitor aging reports to prioritize collection efforts and reduce outstanding balances.
- Oversee the claims department to ensure outstanding funds have been received.
- Reconciled patient accounts and ledger discrepancies to maintain accurate receivable records.
- Analyzed aging reports to identify trends and patterns causing missed collections.
- Monthly & Weekly reports/Spreadsheets to help provide the Owners with balanced budgets.
Billing Manager
West Chester Dental Group
West Chester, OH
01.2020 - 02.2022
- Directed dental billing workflows, ensuring accurate claim submission and timely reimbursement processing.
- Oversaw insurance verification, eligibility checks, and benefit coordination for patient accounts.
- Reconciled accounts receivable, payment posting, and denied claim follow-up to maintain clean ledgers.
- Managed monthly billing process to complete billing and returns to meet company revenue recognition policies.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Trained staff on coding standards, billing systems, and collection procedures.
Front Office Manager/ Insurance Coordinator
Oral Healthcare Plus
West Chester, OH
11.2017 - 12.2019
- Coordinated appointment schedules with dentist & orthodontist
- Arrange documents for insurance claims
- Processed patient payments to ensure timely account updates
- Verified and updated payment information accurately
- Answer/manage incoming calls & emails
Office Manager
Middletown Family Dental
Middletown, OH
06.2014 - 11.2017
- Managed 3 staff members
- Supervised and trained 3 staff members to ensure efficient office operations
- Processed all payments
- Verified all insurance claims
- Answered & managed incoming calls
- Monthly reporting/spreadsheets
- Thoroughly cleaned patient rooms to maintain hygiene standards
- Generated monthly reports and maintained spreadsheets for accurate record-keeping
- Managed accounts for collections to ensure timely payments
Accounts Payable Specialist
Butler County Children Services
Hamilton, OH
06.2004 - 06.2014
- Processed payments for agency and client invoices
- Managed account reconciliation and budget balancing
- Processed reimbursements for vendors and employees
- Prepared month-end financial reports
Education
Edgewood High School
Trenton, OHSkills
- Insurance verification
- Insurance billing
- Claims reconciliation
- Invoice processing
- Payment calculation
- Receivables management software
- Revenue tracking
- Financial recordkeeping
- General ledger
- Microsoft Excel
- Google Spreadsheets
- Google Docs
- Payment negotiation
- Purchase orders
- Data entry
- Continuous improvement
- Problem-solving
- Analytical skills
- Time management
- Quickbooks
Timeline
Accounts Receivable Analyst
Dayton Comprehensive Dentistry
02.2022 - Current
Billing Manager
West Chester Dental Group
01.2020 - 02.2022
Front Office Manager/ Insurance Coordinator
Oral Healthcare Plus
11.2017 - 12.2019
Office Manager
Middletown Family Dental
06.2014 - 11.2017
Accounts Payable Specialist
Butler County Children Services
06.2004 - 06.2014
Edgewood High School