Bobbi Myhre
CopperStone Assisted Living
Kimberly,WI
1
Certification
27
years of professional experience
Diligent medical assistant with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Work History
Assistant Clinical Services Supervisor
3 Months- Oversaw clinical aspects of resident care to ensure quality and compliance
- Served as clinical resource for staff, residents, and families, facilitating informed decision-making
- Facilitated staff training sessions to enhance skills
- Conducted audits of resident and staff charts for accuracy
- Medication intake and documentation
- Documented incidents and falls to maintain safety records
Orthopedic Surgeon Clinical Lead
6 Years- Managed all patient matters for second busiest orthopedic surgeon in practice, coordinating with physician's assistant.
- Schedule and facilitate all orthopedic surgeries
- Facilitated the scheduling of orthopedic surgeries
- Enter all surgical information into both OSI EPIC and Theda Care EPIC systems
- Stay current on all patient calls and messages by triaging each situation and documenting in medical chart
- Facilitated communication between surgeon, OSI staff, and external organizations to streamline patient care.
- MA/LPN role – rooming of patients, collecting vitals and assisting in all in-office procedures
- Triage patient calls and messages, documenting each situation in medical chart to ensure timely follow-up.
- Personal link for the patients
- Order all clinic supplies and medications as well as evaluate and compare pricing
- Provided support and training for EPIC system users
- Staff member resource for new hires and ongoing education
Patient Service Representative
10 Years- Scheduling and registering appointments for patients, completing consents, greeting and directing patients, rooming patient, chart preparation, assist in selection of clinic team members, enters labs and diagnostic testing, lab draws, practice the Medical Home concept daily and any additional duties assigned.
- Performed additional PSR/MA responsibilities to support clinic operations.
- Coordinated monthly schedules for front desk and nursing staff to ensure adequate coverage and workflow
- Work NCQA reports for the Medical Director
- Use Microsoft Visio to build and maintain multiple clinics workflows
- Trained co-workers on Electronic Health Record, Meditech, and clinic policies to enhance team proficiency and service delivery
- Room patients for the Providers of the clinic
- Completed competencies for taking patients' vital signs
- Updated and maintained clinic protocols and policies across three clinics to ensure compliance and operational efficiency
- Conducted lab duties on an as-needed basis after phlebotomy training.
Communications Coordinator
4 Years- Performed various responsibilities related to animal shelter operations
- Analyzed statistics of all animals entering and exiting the shelter to inform operational decisions
- Prepared stray animal billings for municipalities, ensuring accurate financial reporting for the shelter accountant
- Assisted fellow employees and management with donor inquiries, fostering positive relationships and support
- Provide statistical analysis of all animals that enter and exit the shelter
- Balance the daily monetary drawer
- Filled in for the receptionist position during staff absences
- Repair and update computer system and phone system
- Any additional duties as assigned by the Shelter Director
Commercial Loan Line Representative
4 Years- Outlined responsibilities for the role
- Interpreted 50-80 daily phone calls from commercial and retail bankers regarding banking system and loan inquiries
- Receive fax and phone requests for commercial and retail loan payoff quotes. Also calculate and process quotes and send to requestor
- Researched new and purged loan inquiries, compiling loan histories and payment breakdowns using Microsoft Office applications
- Utilized Metavante software daily
Education
- Current Registered Medical Assistant
- Medical Billing and Coding
- Phlebotomy
Trained
High School Diploma
Emphasis in computers and science
Skills
Workflow optimization
Strong patient relation skills
Clinical software navigation
Patient data management
Detail-oriented
EMR experience
Patient intake and vitals
Cross-functional collaboration
Clinical equipment management
Interdepartmental training
Trained in Phlebotomy
EPIC and Meditech proficiency
Certification
CBRF certifications, CPR certification
Timeline
Assistant Clinical Services Supervisor
CopperStone Assisted Living
07.2026 - CurrentRead More
Orthopedic Surgeon Clinical Lead
Orthopedic & Sports Institute of the Fox Valley
01.2018 - 01.2024Read More
Patient Service Representative
Affinity Medical Group aka Ascension Medical Group
01.2008 - 01.2018Read More
Communications Coordinator
Fox Valley Humane Association
01.2004 - 01.2008Read More
Commercial Loan Line Representative
M&I Bank Loan Servicing
01.2000 - 01.2004Read More
Stevens Point Area Senior High School
High School Diploma
Read More
Affinity Medical/Ascension
from Phlebotomy
Read More
Rasmussen College
from Medical Billing and Coding
Read More
Allied Health
from Current Registered Medical Assistant
Read More