Professional Summary
Overview
Work History
Education
Skills
Timeline
medical office

Bobbi Salgado

Integrity Staffing Agency
San Tan Valley,AZ
Bobbi Salgado
19
years of professional experience

Dedicated customer service professional with a strong focus on communication, problem-solving, and scheduling efficiency. Proven ability to enhance customer experiences and resolve concerns swiftly.

Work History

Customer Service

9 Years 11 Months
Integrity Staffing Agency | 01.2016 - 12.2025
  • Exhibited excellent communications and customer service relations skills.
  • Exhibited excellent communication and customer service relations skills.
  • Managed restaurant scheduling, food service and customer service.
  • Maintained punctual delivery times for consistent customer service experience.
  • Provided excellent customer service, resolving concerns promptly and professionally.
  • Provided excellent customer service throughout the entire event planning process.
  • Directed cleaning, restocking, and customer service activities.
  • Addressed individual client concerns promptly, demonstrating commitment to excellent customer service.
  • Promoted positive member relations through providing excellent customer service.

Medical Records Clerk

4 Years 11 Months
St Josephs Hospital | 01.2011 - 12.2015
  • Managed patient records to ensure compliance with healthcare regulations and standards.
  • Coordinated with healthcare staff to resolve discrepancies in medical documentation.
  • Implemented efficient filing systems to enhance document retrieval processes.
  • Trained new clerks on electronic health record systems and data entry protocols.
  • Conducted regular audits of medical records for accuracy and completeness.
  • Streamlined processes for patient information requests, improving response times.
  • Led initiatives to digitize paper records, reducing physical storage needs.

Medical Assistant/Receptionist

3 Years 11 Months
Southwest Urgent Care | 01.2007 - 12.2010
  • Assisted in triaging patients, ensuring timely care and attention to needs.
  • Conducted routine patient intake procedures, gathering vital information efficiently.
  • Maintained accurate medical records using electronic health record (EHR) systems.
  • Managed patient scheduling and appointments to optimize clinic workflow.

Education

Medical Assistant - Medical Assistant

Lamson College | Tempe, AZ | 05-2007
  • Dean's List
  • Honor Roll
  • 4.0 GPA

Medication Technician - Med Tech

Online | Phoenix, AZ | 07-2026

Skills

Customer focus
Service quality assessment
Customer service excellence
Customer service abilities
Customer service and engagement
Conflict resolution
Service enhancement
Effective customer service

Timeline

Customer Service

Integrity Staffing Agency
01.2016 - 12.2025Read More

Medical Records Clerk

St Josephs Hospital
01.2011 - 12.2015Read More

Medical Assistant/Receptionist

Southwest Urgent Care
01.2007 - 12.2010Read More

Online

Medication Technician from Med Tech
Read More

Lamson College

Medical Assistant from Medical Assistant
Read More
Bobbi Salgadomedical office