Bobbie Beamon
Sioux City
Summary
Results-driven Billing Collections Manager with expertise in accounts receivable, discrepancy resolution, and process improvement. Proven track record of enhancing invoice accuracy and customer satisfaction through streamlined billing workflows.
Overview
13
13
years of professional experience
Work History
Regional Billing Collections Manager
Lincare
Sioux City
11.2012 - Current
- Managed billing operations to ensure timely and accurate invoicing processes.
- Oversaw preparation of monthly billing reports and analyses, ensuring accuracy and tracking for billing efficiency.
- Prepared monthly reports on accounts receivable status and aging analysis.
- Trained staff on billing software and company policies for optimal performance.
- Implemented process improvements that streamlined billing workflows, enhancing overall accuracy.
- Analyzed customer accounts and identified discrepancies in invoices, payments, credits, and deductions.
- Resolved billing issues by applying knowledge and completing in-depth research.
- Worked with customers to resolve billing disputes in a timely manner.
- Investigated unapplied payments or credits to determine appropriate application method.
- Researched complex billing issues using internal resources and external sources as needed.
- Participated in initiatives that optimized departmental processes, contributing to improved billing operations.
Education
GED -
Western Iowa Tech Community College
Sioux City, IASkills
- Accounts receivable
- Billing software
- Invoice accuracy
- Financial reporting
- Discrepancy resolution
- Process improvement
- Customer relationship management
Timeline
Regional Billing Collections Manager
Lincare
11.2012 - Current
GED -
Western Iowa Tech Community College