Bobbie Brooks
Community Manager
Cleveland,OH
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
8
8
years of professional experience
Work History
Community Manger
Paran Propery Managment
12.2022 - Current
- Improved late rent percentages by over 70% and increased profits while maintaining occupancy, minimizing maintenance request times, and managing capital improvements.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants.
Office Manager
Home Suite Home Property Managment
08.2021 - 01.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Updated property management software to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
Property Manager
C&R Real Estate Services
10.2016 - 02.2018
- Improved rent collection processes, reducing late payments and improving overall revenue generation.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Education
Certified Commercial Property Inspector -
CCPIA
Cleveland, OH03.2024
Associate of Business Administration - Real Estate
Lorain County Community College
Elyria, OH03.2022
Real Estate Pre-Licensing - Real Estate
Lorain County Community College
Elyria, OH03.2022
Skills
- Payment management
- Tenant and eviction laws
- Maintenance Oversight
- Financial budgeting and reporting
- Daily Operations Management
- MS Office Suite
- Expertise in MRi, Yardi and Appfolio software
- Maintenance knowledge
- Financial Oversight
Timeline
Community Manger
Paran Propery Managment
12.2022 - Current
Office Manager
Home Suite Home Property Managment
08.2021 - 01.2023
Property Manager
C&R Real Estate Services
10.2016 - 02.2018
Certified Commercial Property Inspector -
CCPIA
Associate of Business Administration - Real Estate
Lorain County Community College
Real Estate Pre-Licensing - Real Estate
Lorain County Community College
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