Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobbie Hocog

Radcliff,KY

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Also, a reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Overview

7
7
years of professional experience

Work History

Waitress and Barista

Alki Bakery
Seattle, WA
10.2016 - 04.2017
  • Prepared checks, itemizing total meal costs and taxes.
  • Stocked service areas with supplies during slow periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Cleaned dining room chairs, tables, floors and other surfaces regularly.
  • Took orders from patrons accurately and efficiently.
  • Prepared coffee and drinks according to order.

Central Checkout Supervisor

Aafes Px
Tacoma, WA
04.2017 - 03.2019
  • Directed and supervised cashiers to ensure accuracy of transactions.
  • Inspected checkout stations regularly to ensure cleanliness and organization.
  • Coordinated with other departments regarding promotions or special events.
  • Processed payments for customers using a variety of payment methods.
  • Produced thorough, accurate and timely reports of project activities.
  • Assisted in training new employees on proper checkout procedures.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Store Cashier

Aafes Shoppette
Fort Knox, KY
03.2019 - 07.2020
  • Restocked supplies such as paper rolls for registers, bags for merchandise.
  • Checked personal identifications during alcohol and tobacco sales.
  • Handled large amounts of cash with accuracy throughout shifts.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Verified age requirements for restricted items such as cigarettes or alcohol.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Housekeeping Room Attendant

IHG General Hotels
Radcliff , KY
10.2023 - Current
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
  • Reported any maintenance issues or damage found in the guest rooms to supervisor.

Education

High School Diploma -

North Hardin High School
Radcliff, KY
05-2013

Skills

  • Professional and Courteous
  • Focused and Detail-Oriented
  • Time Management
  • Housekeeping
  • Customer Service
  • Maintaining Positivity
  • Always willing to learn new tasks
  • Works well with others

Timeline

Housekeeping Room Attendant

IHG General Hotels
10.2023 - Current

Store Cashier

Aafes Shoppette
03.2019 - 07.2020

Central Checkout Supervisor

Aafes Px
04.2017 - 03.2019

Waitress and Barista

Alki Bakery
10.2016 - 04.2017

High School Diploma -

North Hardin High School
Bobbie Hocog