Bobbie-Jo Dion
Swanton
Summary
Compassionate and dependable with over 20 years of hands-on experience supporting individuals with behavioral and mental health challenges. Skilled in crisis intervention, de-escalation, mediation, and maintaining structured environments. Dedicated to helping individuals make positive life changes and build stability.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Evergreen Reality, Chicago
Williston, VT
09.2025 - Current
- Respond to tenant conflicts and behavioral issues while maintaining a safe living environment.
- Work with individuals experiencing mental health, financial, and personal crisis.
- Manages daily office operations, ensuring smooth workflow and effective communication among team members.
- Schedules appointments and showings for Property Manager
- Maintains and organizes filing systems and electronic records
- Adapts quickly to changing priorities, demonstrating flexibility in a fast-paced work environment.
- Coordinates tenant communications, ensuring timely responses to inquiries and requests
- Develops and maintains accurate lease documentation and records for compliance purposes.
- Streamlined the onboarding process for new tenants
Mixer Attendant
Barry Callebaut
St. Albans, Vt
03.2022 - 08.2025
- Operated mixing equipment to ensure uniform product consistency and quality.
- Monitored ingredient measurements and adjusted as necessary for optimal blending results.
- Collaborated with team members to streamline mixing processes and enhance operational efficiency.
- Conducted routine maintenance on machinery to minimize downtime and maintain production flow.
- Trained new staff on safety protocols and equipment operation to uphold workplace standards.
- Maintained accurate records of batch production and ingredient usage for compliance audits.
Correctional Officer
Chittenden Regional Correctional Facility
Burlington, Vt
01.2021 - 05.2021
- Monitored inmate behavior to ensure compliance with facility regulations.
- Conducted regular safety inspections of premises and equipment.
- Implemented emergency response protocols during critical incidents.
- Collaborated with staff to develop rehabilitation programs for inmates.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Armed Federal Security Officer
MVM Securities-USCIS Contract
St Albans/Essex Jct, Vermont
03.2002 - 06.2005
- Monitored and secured federal facilities, ensuring compliance with safety protocols and regulations.
- Conducted thorough inspections of personnel and vehicles to detect prohibited items.
- Implemented emergency response procedures during incidents, maintaining public safety and order.
- Trained new security officers on operational protocols and equipment usage for optimal performance.
- Participated in regular training sessions to maintain proficiency in use of firearms, self-defense techniques, and other critical skills necessary for effective job performance.
Education
Associate of Science -
Community College of Vermont
St Albans, VermontBachelor of Science - Psychology
Johnson State College
Johnson, VermontHigh School Diploma -
Mississquoi Valley Union High School
Swanton, VermontSkills
- Customer service
- Computer skills
- Office administration
- Deescalation skills
- Solution focused
Timeline
Administrative Assistant
Evergreen Reality, Chicago
09.2025 - Current
Mixer Attendant
Barry Callebaut
03.2022 - 08.2025
Correctional Officer
Chittenden Regional Correctional Facility
01.2021 - 05.2021
Armed Federal Security Officer
MVM Securities-USCIS Contract
03.2002 - 06.2005
Associate of Science -
Community College of Vermont
Bachelor of Science - Psychology
Johnson State College
High School Diploma -
Mississquoi Valley Union High School