Bobbie Mitchell
Birch Run,Michigan
Summary
I am a hardworking, outgoing and motivated individual with 25 years of experience and record of success in the service industry. I have history balancing team performance, customer service targets and business objectives. I am very dedicated to working closely with employees to maximize productivity and optimize procedures. I consider myself a leader with good planning and organizational skills.
Overview
21
21
years of professional experience
Work History
Manager/Bartender
Mugshots Grill & Bar
Clio, MI
09.2022 - 02.2024
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Bartender
Harveys Bar and Grill
Saginaw, MI
04.2015 - 08.2022
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Adhered to state regulations regarding serving alcohol responsibly.
- Provided drink suggestions to customers based on their preferences.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Bartender
Uno's Chicago Grill
Birch Run, MI
11.2002 - 08.2014
- Developed good working relationships with fellow employees through effective communication.
- Greeted customers and provided excellent customer service.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Education
Associate of Applied Science - Business Marketing
Baker College
Flint, MISkills
- Marketing
- Expense Tracking
- Staff Development
- Financial Management
Timeline
Manager/Bartender
Mugshots Grill & Bar
09.2022 - 02.2024
Bartender
Harveys Bar and Grill
04.2015 - 08.2022
Bartender
Uno's Chicago Grill
11.2002 - 08.2014
Associate of Applied Science - Business Marketing
Baker College
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