To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Daycare Owner/Operator
Self Employed
Indianapolis, IN
02.2019 - Current
Maintained accurate accounting of tuition and operating reports.
Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
Stayed current on codes and guidelines to maintain compliant program operations in Indiana.
Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
Inbound/Outbound Call Center Agent
Renaissance Dental
Southport, Indiana
10.2018 - 01.2019
Developed favorable customer service relationships and built new, robust customer bases.
Assisted customers with their coverage and provided provider information for them.
Found providers in their are for the specialty of the Doctor they needed.
Routed calls to the appropriate place for the customer and potential customers.
Customer Service Representative
Millennial Services
Indianapolis, Ohil
08.2017 - 10.2018
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.