Bobbie Ruiz Gonzales
Amarillo
Summary
Experienced healthcare professional ready to contribute to efficient patient care and administrative excellence. Skilled in medical terminology, patient coordination, and electronic health records management. Strong focus on team collaboration and adaptability, ensuring reliable support in dynamic environments. Known for effective communication, organizational skills, and results-driven approach.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Health unit coordinator
Amarillo college
05.2000
- Coordinated patient admissions, ensuring accurate data entry and compliance with healthcare protocols.
- Assisted in maintaining medical records, ensuring confidentiality and adherence to regulatory standards.
- Communicated effectively with patients, addressing inquiries and providing essential information regarding services.
- Collaborated with healthcare teams to facilitate seamless patient transitions within the unit.
- Monitored supply inventory levels, coordinating timely requisitions to support uninterrupted service delivery.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Northwest Texas Healthcare
02.2011 - Current
- Taking and transferring calls to appropriate staff. Ensuring lab reports get to the physicians and staff. Take AMR reports. Make follow up appointments for patients that are discharged. Fax and copy patients charts to appropriate facilities. Set up patient transfers to outlying facilities. Order and stock supplies and take inventory.
BSA
11.2003 - 12.2012
- Assign rooms, managing admissions and discharges, updating and securing records, maintaining confidentiality, Ordering and stocking supplies. Scheduling appointments for patients to follow up. File patient lab reports.
NWTH Behavioral Health
05.2000 - 12.2002
- 20 plus years experience in the medical field.
Education
High School Diploma -
Raymondville High School
Raymondville, TX05.1988
Skills
- Verbal and written communication
- Professionalism
- Excellent customer service
- Able to multitask
- Handling pressure and tolerating stress
- Attention to detail
- Telephone etiquette
- Fax, Word, Excel skills
- EKG, CPR and handle with care
- Ordering supplies and stocking
AWARDS
NWTH Employee of the quarter, 2017, NWTH Employee of the month 2018, NWTH Employee of the year, 2019
Certification
- Certified Health Unit Coordinator 2002
Languages
Spanish
Native or Bilingual
Timeline
Northwest Texas Healthcare
02.2011 - Current
BSA
11.2003 - 12.2012
Health unit coordinator
Amarillo college
05.2000
NWTH Behavioral Health
05.2000 - 12.2002
High School Diploma -
Raymondville High School