MICHAEL R FALCONE
Boiling Springs,PA
Summary
Dedicated and results-driven Porsche Gold Level technical trainer with a passion for continuous learning and supported by fifteen years of hands-on automotive expertise. Motivated and driven by dedication to Porsche standards and the success of every technician under my guidance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Porsche Aftersales Apprenticeship (PTAP) Technical Training Instructor
Universal Technical Institute Core Training Group
01.2021 - Current
- Orchestrated the implementation of the Porsche-approved curriculum within the apprenticeship program, ensuring adherence to brand standards and excellence.
- Educated cohorts of 12 students per session through 14 training courses over intensive 23-week intervals.
- Customized training methodologies to cater to diverse learning styles, integrating hands-on, visual, and written content to optimize comprehension and skill acquisition among apprentices.
- Maintained the condition and functionality of all training center assets, tools, and materials, aligning with the standards of the the Porsche brand.
- Skillfully proctored hands-on technical exams for PTAP students, maintaining a fair and secure testing environment while providing guidance and support to facilitate successful completion and mastery of exam objectives.
- Increased student satisfaction rates by consistently updating training materials to reflect best practices.
Porsche Certified Gold Diagnostic/ Lead Technician
Porsche Mechanicsburg
01.2018 - 01.2021
- Conducted daily operations as a Shop Foreman at the Porsche Center, overseeing all aspects of vehicle maintenance and repair with a focus on quality and precision.
- Executed comprehensive maintenance and repair tasks, while also providing support to colleagues in diagnosing and resolving complex issues across the shop floor.
- Facilitated the transition of equipment, tools, and personnel during the franchise ownership change from Sun Motors Porsche, ensuring uninterrupted workflow and operational efficiency.
- Methodically cataloged, organized, and maintained a comprehensive inventory of special tools essential for the establishment of the new Porsche Center, optimizing productivity and resource utilization.
- Collaborated with management to plan and prepare the layout and equipment requirements for the new Porsche Center, contributing to the optimization of the functionality of the facility.
- Oriented and trained new technicians, transferring Porsche best practices and standards to individuals transitioning from alternate automotive brands, ensuring proficiency and cohesion within the team.
Porsche Certified Gold Diagnostic/ Lead Technician and Audi Master Technician
Sun Motors Porsche Audi
01.2007 - 01.2018
- Demonstrated expertise across all facets of vehicle repairs, proficiently conducting routine maintenance and leveraging advanced diagnostic techniques as needed to ensure optimal performance.
- Upheld a pristine and well-organized shop environment, fostering efficiency and safety standards to support seamless operations and enhance customer satisfaction
- Managed the upkeep of shop equipment, promptly addressing maintenance needs and facilitating repairs or replacements as necessary to sustain uninterrupted workflow and productivity.
- Collaborated with the Service Manager to communicate shop requirements effectively, actively contributing to the identification and implementation of workflow enhancements to optimize shop performance.
- Mentored and guided new technicians in adopting cleanliness and efficiency standards while acquainting them with the unique intricacies of the Porsche and Audi brands, fostering their professional development and integration into the team.
Restoration Technician
Bruce Baker Enterprises
01.2005 - 01.2007
- Conducted meticulous disassembly and comprehensive documentation of Porsche 356 models to prepare them for concourse-level competitions, ensuring precision and adherence to Porsche standards.
- Managed the maintenance, internal rebuilding, or subcontracted repairs of individual components, ensuring each part met rigorous quality standards before reassembly.
- Executed all bodywork and panel replacement tasks in-house, preparing vehicle shells for painting and reassembly.
- Provided regular maintenance and adjustments to customer vehicles, ensuring optimal performance and reliability for everyday use, while delivering exceptional service and satisfaction.
Education
Porsche Technology Apprenticeship Program (PTAP)
Atlanta, GAFord Fact -
UTI Automotive Technology Program
Exton, PABachelor of Arts - Accounting & Economics
Indiana University of Pennsylvania
Indiana, PASkills
- Superior technical presentation skills
- didactic presentations & lectures
- Microsoft Office Suite, Adobe Acrobat
- PALMS, PCSS, PPN, PRMS, PST4, GFF
- Superior organization & communication
- Effective leadership & mentorship skills both within classroom & automotive shop environments
- Attended 39 instructor-led courses during 15-year career with Porsche
Certification
- Porsche Gold Certified Technician, 2012
- Porsche HVS-High Voltage Safety Certification achieved September of 2020
- ASE Master Certified Automotive Technician current through June of 2024
- ASE Advanced Level Specialist Current through June of 2024
- EPA 608 and 609 certifications
- Certified Audi Master Guild ,2011(while a Porsche/Audi dual technician)
- Current PA state Safety and Emissions Inspector
Accomplishments
• Placed 7th in the Porsche Technician Challenge in 2017
• Participated in the Audi Twin Cup Technician Challenge and obtained two top ten USA finishes, 6th place in 2013 and 5th place in 2016
Timeline
Porsche Aftersales Apprenticeship (PTAP) Technical Training Instructor
Universal Technical Institute Core Training Group
01.2021 - Current
Porsche Certified Gold Diagnostic/ Lead Technician
Porsche Mechanicsburg
01.2018 - 01.2021
Porsche Certified Gold Diagnostic/ Lead Technician and Audi Master Technician
Sun Motors Porsche Audi
01.2007 - 01.2018
Restoration Technician
Bruce Baker Enterprises
01.2005 - 01.2007
Porsche Technology Apprenticeship Program (PTAP)
Ford Fact -
UTI Automotive Technology Program
Bachelor of Arts - Accounting & Economics
Indiana University of Pennsylvania
- Porsche Gold Certified Technician, 2012
- Porsche HVS-High Voltage Safety Certification achieved September of 2020
- ASE Master Certified Automotive Technician current through June of 2024
- ASE Advanced Level Specialist Current through June of 2024
- EPA 608 and 609 certifications
- Certified Audi Master Guild ,2011(while a Porsche/Audi dual technician)
- Current PA state Safety and Emissions Inspector
Similar Profiles
Miriam FerrerMiriam Ferrer
Admision Assistant at Global Medical & Technical Training InstituteAdmision Assistant at Global Medical & Technical Training Institute
Rajendra TahamataRajendra Tahamata
IT Assistant at Training Institute For Technical InstructionIT Assistant at Training Institute For Technical Instruction
Nassr Nasser Said Al-RasbiNassr Nasser Said Al-Rasbi
Mechanical instructor at Technical And Administrative Training InstituteMechanical instructor at Technical And Administrative Training Institute