Bobbie Jo Howard
Cherry Valley,Ar
Summary
With a proven track record at Abilities Unlimited Inc, I excel in compassionate client care and efficient medication coordination. Demonstrating strong ethics and reliability, I've significantly enhanced patient well-being and safety. My expertise in supportive engagement and medical record-keeping positions me as a valuable asset to any healthcare team.
Overview
16
16
years of professional experience
Work History
Caregiver, Special Needs
Abilities Unlimited Inc
Jonesboro, AR
09.2024 - Current
- Facilitated communication between clients, family members and medical staff.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Assisted in the development of life skills such as communication and mobility.
- Drove clients to doctors' appointments and social outings.
- Organized oral medications for clients following dosage and schedule requirements.
- Created individualized care plans based on each client's unique needs and abilities.
- Collaborated with healthcare professionals regarding medical treatments and therapies.
- Offered emotional support during difficult times such as illness, hospitalization or bereavement.
- Assisted clients with maintaining good personal hygiene.
Professional Cleaner (Part-Time)
Self employed as a sub-contractor
Jonesboro, AR
01.2022 - Current
- Company Overview: Construction and residential cleaning
- Cleaned new constructed homes, along with cleanings rentals when tenants moved out
- Took care of all the cleaning to the customers satisfaction
- Went above and beyond my duties
- Construction and residential cleaning
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Completed routine maintenance checks, notifying management of needed repairs.
- Responded promptly to customer inquiries regarding services provided.
Van Driver (Part-Time)
CME Pediatric Therapy
Jonesboro, Ar
11.2023 - 07.2024
- Would pick up children of all ages to ensure they made it to and from therapy safely
- Made sure that I went by my schedule to be sure all children was on time
- Ensured that all children were in their correct car seats and buckled in correctly
- Communicated with the parents to ensure them their child or children would be safe and all safety precautions were met
- Conducted post-trip inspections of assigned vehicle upon completion of each job.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
SDC Coordinator
Family Dollar Distribution
West Memphis, Ar
07.2022 - 12.2022
- Oversee, direct and manage the remodel of the dollar tree plus expansion of existing stores
- Manage the merchandising
- Direct and manage special projects requested by management
- Set displays
- Train and supervise associates in merchandising
- Communicate with store manager so things are done as accordingly
Shorts Clerk / Order Filler
Family Dollar Distribution
West Memphis, Ar
05.2021 - 06.2022
- Responsible for ordering and ensuring all cases were picked throughout the warehouse
- Was to inventory in the whole warehouse
- Making sure the cases were selected, picked and taken to the correct shipping lane in a timely manner
- Communicated with the forklift drivers to ensure the product was in the correct spots so the items could be picked correctly and sent to the correct shipping lane
- Entered data into computer systems accurately and efficiently.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
Delivery Driver
Fedex (Diamond Hogz Logistics)
Jonesboro, Ar
07.2018 - 04.2021
- Operated a P 1200 6 days a week to ensure my deliveries got off in a timely manner averaging 440 miles per week
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Operated a hand help scanner to assure deliveries were handled in a timely manner
- Utilized GPS and maps for efficient route planning.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Notified customers of delays to decrease calls to support.
- Kept accurate logs of all deliveries and trips.
Customer Service Rep / Ambassador / RSA
Baptist Hospital
Little Rock, Ar
07.2018 - 08.2020
- Took trays to the patients making sure they was satisfied
- Identified patients to verify who they were to assure they get the correct tray to meet their dietary needs
- Proper disposal of sensitive information
- Trained employees for cross training existing employees in other positions
- Took complaints and compliments fixing any immediate issues or referring the management to fix the problem in a timely manner
- Integrity and interpersonal skills
Customer Service Rep / Maintenance
HP Development
07.2014 - 03.2018
- Provides great customer service
- Loaded truck accordingly to route
- Picked up along with delivering packages
- Used a hand held to track packages along with obtaining signatures
Office Assistant/Commercial Cleaner
HP Development
Jonesboro, Ar
06.2011 - 07.2014
- Had several properties to ensure all the move in and move outs were done in a timely manner
- Answered telephones to pass along the information to the correct individuals
- Make copies of correspondence or other printed material
- Mail newsletters, promotional material, or other information
- Showed apartments to prospect renters, processed rental applications
- Provide great customer Service
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Performed data entry tasks into various computer systems accurately and efficiently.
Cold Deli Clerk/Senior Inventory Analyst
Arkansas State University
Jonesboro, Ar
08.2008 - 05.2011
- Prepared a variety of foods for simply to go to be sold in stores on campus
- Clean, cut to prepare meat to cook
- Take inventory of supplies and equipment for kitchen
- Cold food prep
- Preparing food for catering along with preparing a variety of foods
- Followed company policies when dealing with guest complaints or concerns.
- Assisted in the preparation of cold line items such as salads, sandwiches and wraps.
- Followed health department regulations regarding food handling procedures.
- Organized inventory in walk-in coolers and freezers ensuring expiration dates are properly checked.
- Trained new team members on operating procedures related to the cold line station.
Education
GED -
Arkansas Department Of Education
Jonesboro, AR05-2009
Some College (No Degree) - Prerequisites For Nursing
Asun Newport
Jonesboro, ARSkills
- Medication coordination
- Care plan assessment
- Emotional support
- Supportive Engagement
- Documentation
- Compassionate client care
- Medication and appointment reminders
- Strong ethics
- Transportation services
- Reliability and punctuality
- Medical record-keeping
- Dependable and responsible
References
References available upon request.
Timeline
Caregiver, Special Needs
Abilities Unlimited Inc
09.2024 - Current
Van Driver (Part-Time)
CME Pediatric Therapy
11.2023 - 07.2024
SDC Coordinator
Family Dollar Distribution
07.2022 - 12.2022
Professional Cleaner (Part-Time)
Self employed as a sub-contractor
01.2022 - Current
Shorts Clerk / Order Filler
Family Dollar Distribution
05.2021 - 06.2022
Delivery Driver
Fedex (Diamond Hogz Logistics)
07.2018 - 04.2021
Customer Service Rep / Ambassador / RSA
Baptist Hospital
07.2018 - 08.2020
Customer Service Rep / Maintenance
HP Development
07.2014 - 03.2018
Office Assistant/Commercial Cleaner
HP Development
06.2011 - 07.2014
Cold Deli Clerk/Senior Inventory Analyst
Arkansas State University
08.2008 - 05.2011
GED -
Arkansas Department Of Education
Some College (No Degree) - Prerequisites For Nursing
Asun Newport
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