Bobbie Jo Lapradd
Massena Rehabilitation and Nursing Center
Massena,NY
1
Certification
27
years of professional experience
Dedicated CNA with extensive patient care experience, excelling in vital signs monitoring, HIPAA compliance, and emergency response. Committed to enhancing patient comfort and safety through compassionate support and effective communication.
Empathetic healthcare professional with over 6 years of experience assisting patients and mentoring junior staff. Skilled in implementing best practices and ensuring compliance with safety regulations, driving improved patient outcomes and satisfaction in diverse healthcare settings.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Diligent CNA with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.
Work History
CNA
9 Years 10 Months- Assisted patients with daily activities, ensuring comfort and dignity.
- Administered medications and monitored vital signs for patient safety.
- Collaborated with nursing staff to develop personalized care plans.
- Educated patients and families on health management and rehabilitation processes.
- Mentored junior CNA staff, fostering a supportive learning environment.
- Implemented best practices in patient care to enhance overall quality of service.
- Streamlined documentation processes to improve accuracy and compliance with regulations.
- Advocated for patient needs during interdisciplinary team meetings to ensure comprehensive care.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Transported patients between rooms and appointments or testing locations.
- Supported needs of 40+ residents under long-term care.
- Supported needs of 40+ residents under long-term care.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Cashier/Store Associate
1 Year 9 Months- Operated cash register, processing transactions efficiently and accurately.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Maintained store cleanliness and organization, ensuring a welcoming environment for shoppers.
- Managed inventory levels, restocking shelves to optimize product availability and visibility.
- Trained new cashiers on POS systems and customer service protocols to improve team performance.
- Monitored cash drawer accuracy, reconciling discrepancies promptly to maintain financial integrity.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Production Worker/Packing, Shipping, and Receiving Assembler
4 Years 10 Months- Operated machinery to assemble audio products efficiently and accurately.
- Collaborated with team members to maintain production schedules and quality standards.
- Conducted routine inspections of equipment to ensure optimal functionality and safety compliance.
- Trained new employees on assembly processes, safety protocols, and equipment usage.
- Monitored inventory levels and coordinated with supply chain teams for timely material replenishment.
- Maintained a clean and organized work environment to adhere to health and safety regulations.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Managed inventory levels to prevent production delays.
CNA
1 Year 5 Months- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Supported needs of 45+ residents under long-term care.
- Delivered high-quality care to 45 patients in hospital facility.
- Supported needs of 45+ residents under long-term care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Assisted patients with daily activities, ensuring comfort and dignity.
- Mentored junior CNA staff, fostering a supportive learning environment.
Stocker/Recovery Associate
1 Year 4 Months- Organized merchandise displays to enhance product visibility and customer engagement.
- Restocked shelves efficiently, ensuring optimal inventory levels and product rotation.
- Maintained cleanliness and safety standards throughout the store environment.
- Assisted customers in locating products, providing exceptional service and support.
- Collaborated with team members to streamline restocking processes and improve workflow efficiency.
- Monitored stock levels, proactively identifying discrepancies for timely resolution.
- Trained new staff on stocking procedures and operational best practices to ensure consistency.
Education
GED
NHA - Phlebotomy
Associate of Science - Practical Nursing
Skills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Bathing assistance
HIPAA compliance
Feeding assistance
Basic life support
Dressing assistance
Maintaining confidentiality
End-of-life care
Patient transfers
Emergency response
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved great rewards by completing the care of patients with accuracy and efficiency.
- Documented and resolved unsafe practices which led to [safe practices].
Certification
- CNA - Certified Nurse Assistant
- Licensed LPN - in the next couple of weeks
Languages
English
Professional Working
Timeline
CNA
Massena Rehabilitation and Nursing Center
11.2015 - 09.2025Read More
Cashier/Store Associate
Dollar Tree
10.2011 - 07.2013Read More
Production Worker/Packing, Shipping, and Receiving Assembler
Michele Auido
04.2002 - 02.2007Read More
CNA
St Regis Nursing Home
07.1999 - 12.2000Read More
Stocker/Recovery Associate
Big Lots
05.1998 - 09.1999Read More
St Lawrence Boces
NHA from Phlebotomy
Read More
St Lawrence Boces
GED
Read More
State University of New York
Associate of Science from Practical Nursing
Read More