Bobby Adams
Amelia,OH
Summary
Dedicated, enthusiastic, and goal-driven team player that is always on time or early. Great with customers and quick to learn anything you throw at me. Friendly, attentive, and ready to go the extra mile! I am known to do everything I do with all that I have, 110% effort.
Overview
14
14
years of professional experience
Work History
Property Inspector
Salire Roofing
Cincinnati, OH
12.2023 - Current
- Reported all findings in written documents.
- Inspected roofing systems for damage, deterioration, and other defects.
- Assessed roof assemblies to determine the need for repairs or replacement.
- Documented all findings in detailed reports and photographs.
- Performed visual inspections of flashing, skylights, chimneys, vents, gutters, and downspouts.
- Verified that roof drains were clear of debris and functioning properly.
- Measured pitch angles for proper drainage.
Sales Support Manager
Total Quality Logistics Inc.
Cincinnati, OH
02.2022 - 03.2024
- Provided training and support to the sales team on products, pricing strategies, and customer service techniques.
- Conducted market research to identify potential areas for business expansion.
- Performed periodic reviews of existing processes and procedures to ensure efficiency in the sales process.
- Prepared presentations for management summarizing weekly sales activities.
- Evaluated performance of sales staff based on clearly defined metrics to meet departmental milestones and comply with company policies.
Customer Service Associate
American Modern Insurance Group Claims Administration
Amelia, OH
10.2019 - 02.2022
- Provided quality customer service to all assigned, insured and claimants throughout claims process to deliver timely service to customers.
- Verified details with policyholders and requested additional information.
- Supported efficient handling of complex claims and followed up on open, denied or suspended claims to complete required line items.
- Opened, sorted and monitored claims.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Customer Service Associate
Total Quality Logistics Inc.
Eastgate, OH
08.2018 - 10.2019
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted Truck drivers in finding loads that fit there professional Needs and getting them connected with the brokers that handel those loads.
Sales Associate
Telemarketing, RDI
Milford, OH
05.2018 - 08.2018
- Sales calls to various individuals informing them of promotions they qualify for with Direct TV.
- Navigated various computer programs to track call details.
- Keep up with a fast paced environment full of new information to learn.
- Provided services to customers, such as order placement or account information.
Subway Manager
SUBWAY®Restaurants
Amelia, Ohio
10.2015 - 05.2018
- In charge of all inventory and ordering of food Determine price schedules and discount rates.
- Monitor customer preferences to determine focus of sales efforts.
- Plan and conduct various training and performance evaluations to develop and control sales and service programs.
- In charge of all record keeping and maintaining of the store.
- Scheduling and payroll
Store Clerk
Walmart
Amelia, OH
09.2014 - 10.2015
- Keep areas neat while working and return items to correct locations following demonstrations.
- Work as part of a team of demonstrators to accommodate large crowds.
- Stock shelves with products.
- Plan, develop, or implement warehouse safety and security programs and activities.
- Unload all incoming shipments of products.
- Organize product into the appropriate departments.
Store Clerk Job Description
IGA foodliner
Georgetown, OH
07.2011 - 09.2014
- Gathering shopping carts, Stocking shelves.
- Cashiering.
- Working when needed in the Deli.
- Assured messes were cleaned up quickly and completely.
- Making sure store is kept stocked and in good working order.
Education
High School Diploma -
Georgetown Jr. Sr. High School
06.2015
Associate of Arts - Social Work
UC Clermont College
Skills
- Customer Service
- Property Damage Assessment
- Employee management
- Quality Assurance
- Problem Resolution
- Adaptive team player
- Excellent Communication
- Time Management
- Adaptability
Timeline
Property Inspector
Salire Roofing
12.2023 - Current
Sales Support Manager
Total Quality Logistics Inc.
02.2022 - 03.2024
Customer Service Associate
American Modern Insurance Group Claims Administration
10.2019 - 02.2022
Customer Service Associate
Total Quality Logistics Inc.
08.2018 - 10.2019
Sales Associate
Telemarketing, RDI
05.2018 - 08.2018
Subway Manager
SUBWAY®Restaurants
10.2015 - 05.2018
Store Clerk
Walmart
09.2014 - 10.2015
Store Clerk Job Description
IGA foodliner
07.2011 - 09.2014
High School Diploma -
Georgetown Jr. Sr. High School
Associate of Arts - Social Work
UC Clermont College
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