Bobby Atwater Jr
Everett,MA
Summary
Detail-oriented operations clerk with experience in data entry, quality control, and employee training. Known for effective communication and problem-solving skills, contributing to improved productivity and team collaboration.
Overview
31
31
years of professional experience
Work History
Operations Clerk
Ropes & Gray LLP
Boston, Massachusetts
04.2023 - Current
- Executed data entry for order processing, shipping, and billing activities.
- Reviewed route sheets to enhance accuracy of billing and productivity reports.
- Cultivated positive relationships with colleagues and management to promote teamwork.
- Assisted in training new employees on company policies and procedures.
- Office repair and reconstruction.
- Monthly security door checks.
- Badge creation for the firm's access.
- Office transition.
- Assembling furniture items.
- Vendor communications
Reprographics Operator
Williams Lea Tag
Boston, Massachusetts
04.2016 - 04.2023
- Operated high-volume digital printing equipment to deliver diverse client projects.
- Maintained rigorous quality control standards throughout printing workflows.
- Managed document preparation and pre-press processes for efficient print production.
- Assisted in troubleshooting equipment issues, minimizing downtime during operations.
- Compiled customer orders for reprographics services, including scanning and copying jobs.
- Calibrated machines to optimize image quality for various projects.
- Recorded completed work in production logs to inform future operational improvements.
- Adhered to safety protocols while operating equipment, ensuring personnel safety.
Assistant Mailroom Manager
Ricoh Americas Corporation
Boston, Massachusetts
12.2002 - 02.2016
- Managed daily mail processing and distribution operations efficiently.
- Oversaw inventory management of mailing supplies and equipment.
- Coordinated staff schedules to ensure adequate coverage and workflow.
- Trained new employees on mailroom processes and safety protocols.
- Maintained accurate records of incoming and outgoing shipments.
- Ensured compliance with company policies regarding confidential information handling.
- Maintained accurate records of all incoming and outgoing shipments.
- Processed payments for postage fees using a variety of payment methods accepted at post offices.
- Coordinated with vendors to ensure timely delivery of supplies and materials for mailing needs.
- Prepared monthly reports on expenses associated with the mailroom operations.
- Organized daily operations in the mailroom, including preparing packages for shipping.
- Trained new employees on how to operate equipment used in the mailroom such as envelope machines, postage meters or scales.
- Maintained accurate records of all mail sent, received and delivered.
- Provided customer service assistance by answering questions about postage rates or services provided by the post office.
- Ensured efficient delivery of mail to staff and other departments.
- Managed incoming and outgoing mail, including sorting, delivering and collecting.
Xerox Technician
Xerox
Boston, Massachusetts
08.1994 - 02.2001
- Maintained and repaired office printing equipment to ensure optimal performance.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Diagnosed and resolved technical issues for end-users promptly.
- Conducted routine inspections to ensure optimal machine performance.
- Documented service requests and maintenance logs accurately.
- Replaced defective components or parts as needed.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Followed safety practices to safeguard against injury and damage to property.
- Conducted preventive maintenance procedures according to established schedules.
- Installed new components or replaced defective parts to restore functionality.
- Completed scheduled appointments on time to drive quality service.
- Kept records of parts and equipment used in projects to update inventory.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Estimated cost of labor and materials for projects and communicated value to clients.
Education
Certificate - Health Information Technology
Bunker Hill Community College
Charlestown, MA03-2023
Certificate - Electronics
Rets Electronic School
Boston, MA05-1994
High School Diploma -
Boston English High School
Jamaica Plain, MA06-1991
Skills
- Data entry
- Quality control
- Vendor communication
- Office organization
- Customer service
- Workflow optimization
- Problem solving
- Employee training
- Attention to detail
- Effective communication
- Time management
- Team collaboration
- Maintenance scheduling
- Materials management
- Client relations
- Filing systems
- Operational monitoring
- Facilities management
- Scheduling appointments
- Microsoft office
- Operational excellence
- Maintaining records
- Professional and mature
- Email management
- Scheduling coordination
- Organizational skills
- Adaptability and flexibility
- Billing processing
- Vendor relations
- Problem-solving abilities
- Professionalism
- DATABASICS expense knowledge
- Excellent communication
- Multitasking capacity
- Expense validation
- Teamwork
- Teamwork and collaboration
- Multitasking Abilities
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Operations Clerk
Ropes & Gray LLP
04.2023 - Current
Reprographics Operator
Williams Lea Tag
04.2016 - 04.2023
Assistant Mailroom Manager
Ricoh Americas Corporation
12.2002 - 02.2016
Xerox Technician
Xerox
08.1994 - 02.2001
Certificate - Health Information Technology
Bunker Hill Community College
Certificate - Electronics
Rets Electronic School
High School Diploma -
Boston English High School