Bobby F. Carter
Fairfield,Texas
Summary
My goal is to inspire, help, serve, and meet the needs of others! I am extremely outgoing, social, courteous, and dedicated to serving.
Knowledgeable Funeral Director with solid foundation in funeral service management and client relations. Successfully coordinated numerous memorial services with care and dignity, ensuring seamless operations. Demonstrated strong interpersonal skills and effective crisis management.
Experienced with coordinating funeral services, ensuring all details are managed with precision. Utilizes strong communication skills to support families through difficult times. Knowledge of grief counseling and ceremony planning critical to delivering exceptional service.
Overview
7
7
years of professional experience
Work History
Funeral Director/Crematory Operator
Lake Shore Funeral Home and Crematory
11.2021 - Current
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Improved client satisfaction by providing compassionate and personalized funeral services.
- Picked up deceased at private homes, hospitals and county morgues.
Licensed Funeral Director In Charge
Moore's Funeral Home
12.2017 - Current
- FDIC (PRN)
- Funeral Service Attendant
- Assist with arrangement conferences
- Office/Clerical duties
Delivery Driver
Airgas, an Air Liquide
09.2019 - 11.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
General Manager/FD
Rosewood Funeral Home
09.2018 - 09.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
Wile's Funeral Home
10.2018 - 08.2019
- Maintained accurate records and documentation to ensure compliance with state regulations and industry standards.
- Provided grief support and resources for bereaved families during a difficult time, offering empathy and understanding.
- Managed all aspects of funeral services, ensuring that each event ran smoothly from start to finish.
- Enhanced family satisfaction by providing compassionate and personalized funeral services.
Seven Seas Mortuary Service
12.2017 - 07.2018
- Performed removal duties
- Embalming services under provisional license
- Learned different aspects of embalming until the business closed
Education
Associate - Applied Science
Dallas Institute of Funeral Service
11.2020
Skills
- Microsoft Word
- Microsoft PowerPoint
- Typing/Emailing/Fax
- Certified Crematory Operator
- Licensed Funeral Director
- Excellent people skills
- Strong leadership skills
- Embalming practices
- Body preparation
- Funeral planning
- Attention to detail
- Client relations
- Communication skills
Timeline
Funeral Director/Crematory Operator
Lake Shore Funeral Home and Crematory
11.2021 - Current
Delivery Driver
Airgas, an Air Liquide
09.2019 - 11.2021
Wile's Funeral Home
10.2018 - 08.2019
General Manager/FD
Rosewood Funeral Home
09.2018 - 09.2019
Licensed Funeral Director In Charge
Moore's Funeral Home
12.2017 - Current
Seven Seas Mortuary Service
12.2017 - 07.2018
Associate - Applied Science
Dallas Institute of Funeral Service
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