Bobby Fredericksen
Ankeny,IA
Summary
Dynamic and results-driven professional with experience at Capital City Asset Recovery, excelling in asset recovery and customer service. Proven ability to enhance client satisfaction through effective communication and problem-solving. Skilled in vehicle inspection and managing delinquent accounts, consistently achieving high-quality outcomes while maintaining discretion and attention to detail.
Overview
12
12
years of professional experience
Work History
Repossession Agent
Capital City Asset Recovery
08.2023 - 03.2025
- Maintained client trust by providing timely updates on the status of their accounts and recoveries.
- Improved client satisfaction by promptly locating and recovering collateral assets.
- Increased efficiency by collaborating with law enforcement agencies when necessary for peaceful asset recovery.
- Built positive relationships with clients, resulting in repeat business for the company.
- Upheld discretion in handling sensitive information related to clients'' financial matters throughout the repossession process.
- Safeguarded company assets and property by ensuring proper storage and security measures for repossessed vehicles in designated facilities.
- Responded to customer inquiries and provided detailed account information.
- Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
Builder Specialist
Bowie's International Fabrication Co.
02.2016 - 08.2023
- Maintained safe working environment by identifying and correcting potential safety concerns and hazards.
- Oversaw and monitored daily functions, timeliness, quality of workmanship and completion of work.
- Operated equipment according to specifications and in alignment with designated safety standards.
- Enhanced project efficiency by streamlining construction processes and implementing time-saving techniques.
- Oversaw quality control processes and implemented corrective measures when needed to ensure finished projects met or exceeded client expectations.
- Increased client satisfaction by delivering high-quality craftsmanship within budget constraints and deadlines.
- Reduced material waste by optimizing resource allocation and accurately estimating job requirements.
- Conducted thorough site evaluations to identify potential issues and develop preemptive solutions for smooth project execution.
- Demonstrated adaptability when faced with unexpected challenges or changes in scope mid-project while maintaining focus on overall objectives.
- Assisted with post-construction cleanup and maintenance.
- Loaded and carried materials to facilitate transport at construction sites.
- Followed industry regulations and local building codes.
- Developed safe and efficient workflows for construction projects.
- Smoothed and leveled new concrete or other materials.
Built Pallets
Was Broken Pallet Co.
06.2013 - 04.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Graduate With Diploma - Standard
South Junior High
Fort Dodge, IA05.1979
Skills
Vehicle inspection
Surveillance techniques
Assets 4 recovery
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Multitasking
Task prioritization
Self motivation
Problem identification
Basic mathematics
Presentation skills
Problem-solving aptitude
Dispute resolution
Account management
Stress management
Managing delinquent
Accounts Debt repayment negotiation
Fair debt collections practices
Timeline
Repossession Agent
Capital City Asset Recovery
08.2023 - 03.2025
Builder Specialist
Bowie's International Fabrication Co.
02.2016 - 08.2023
Built Pallets
Was Broken Pallet Co.
06.2013 - 04.2016
Graduate With Diploma - Standard
South Junior High
Drivers License
-Full coverage insurance
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