BOBBY GEORGE
Customer Service Representative- Supervisor
Carrollton,TX
Summary
2017DECA state champion in marketing. & 2018 DECA state champion in management
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Financial Center (CSR)- Supervisor
Bank Of America
09.2019 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs.
- Ability to process high-risk transactions up to 400k.
- Order cash for the financial centers
- Analyze cash traffic
- Processing cash shipments
- Cash management
- Examine and provide overrides for employees.
- Process retention
- Access risk
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Problem solving/ research
- Coach associates.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Head Trail Stewart - ARBOR HILLS (DORBA)
DORBA - PLANO
01.2023 - Current
- Developed and implemented a trail restoration project that improved 20 miles of trails, enhancing local biodiversity.
- Led a team of 5-10 volunteers on Trail projects, ensuring safe and accessible trails for all users.
- Leadership and team management
- Project planning and coordination
- Community engagement and education
- Budget management
- Communication with key stakeholders
Intern
CPA CHOI
06.2022 - 08.2023
- Conduct primary and secondary reviews of complex income tax returns including corporate, S corporation, partnership, and individual clients
- Work with a team of experts to evaluate innovative tax software and seamlessly implement selection within the corporate tax office
- Remotely assess employee performance for assignments and year-end reviews
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Optimized cash flow management by closely monitoring accounts receivable and payable activities, ensuring efficient allocation of resources.
Education
Associate of Science - Business Administration And Management
The University of Texas At Dallas
Richardson, TX 07.2019 - 08.2022
BBA - Finance
The University of Arizona
Tucson, AZ12.2024
Timeline
Head Trail Stewart - ARBOR HILLS (DORBA)
DORBA - PLANO
01.2023 - Current
Intern
CPA CHOI
06.2022 - 08.2023
Financial Center (CSR)- Supervisor
Bank Of America
09.2019 - Current
Associate of Science - Business Administration And Management
The University of Texas At Dallas
07.2019 - 08.2022
BBA - Finance
The University of Arizona