Salesforce
Open To Work
BOBBY GLYMPH
sales professional
Douglasville,GA
Work Preference
Summary
Sales professional with proven track record in direct and retail sales, achieving 36% profit increase through effective account management. Expertise in building strong client relationships and driving revenue growth. Experienced in mentoring junior associates to promote teamwork and collaboration.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Sales Associate
RTG
Douglasville, Georgia
08.2022 - Current
- Greeted customers and delivered exceptional service, fostering a welcoming store environment.
- Assisted customers with product inquiries,selection, sizing and styling.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Maintained current knowledge of store merchandise and policies to effectively address customer needs.
- Maintained records related to sales for store management.
Auto Sales Representative
Carmax Auto Superstore - Incorporated
Lithia Springs, Georgia
06.2010 - 08.2022
- Achieved 36% profit increase in 2012 and 42% in 2013 through strategic sales tactics.
- Cultivated relationships with prospects, converting them into long-term clients and enhancing overall client satisfaction.
- Delivered exceptional customer service, improving customer satisfaction and loyalty throughout the buying process.
- Conducted vehicle demonstrations to showcase capabilities and performance to potential customers.
- Resolved customer inquiries promptly and professionally to maintain satisfaction and trust.
- Collaborated with team members to maintain an organized sales floor, facilitating smoother operations and improved customer engagement.
- Processed sales paperwork efficiently, ensuring accurate transactions and timely financing approval.
- Worked closely with the finance department to ensure customer financing was secured in a timely manner.
- Developed high-performing sales representatives through consistent training and motivation to meet goals.
Commercial Account Executive
Acurid Commercial Services/Orkin Exterminating, Inc.
Atlanta, GA
05.2002 - 06.2010
- Secured revenue-generating sales pipeline through effective management of customer accounts, leading to increased client retention.
- Built strong relationships with key accounts via targeted cold calling, resulting in higher engagement and sales opportunities.
- Negotiated contracts with new and existing clients to secure advantageous terms.
- Presented service proposals tailored to client needs and industry standards.
- Monitored account performance to ensure alignment with client expectations, facilitating timely adjustments and enhancing customer satisfaction.
- Achieved President's Club recognition for exceptional sales performance in 2013, 2015, 2018, and 2019.
Sales Manager/Trainer
Superior Windows, Incorporated/Thermagard
Winston-Salem, NC
01.1995 - 07.2002
- Developed and executed sales strategies that drove revenue growth.
- Generated 75% of revenue by establishing a sustainable network through advertising and marketing promotions.
- Contributed significantly to achieving monthly sales quotas through effective outreach strategies.
- Increased sales volume through dedicated support for new and inactive customers.
- Managed accounts to improve customer satisfaction and increase account retention.
- Facilitated communication between customers and sales teams to deliver tailored solutions.
- Conducted sales consultations to educate clients on products and services.
Education
Bachelor of Science - Business Administration
University of Phoenix
San Francisco, CA04-2007
SERIES 63 & 65 - FINIACIAL
DEARBORN ACADEMY
ONLINE09-1998
Associate Degree - Criminal Justice and Liberal Arts
Tri-County Technical College
Clemson, SC03-1984
Honor Roll Student - English,math Algebra One & Two
Thomasville Senior High School
Thomasville, NC07-1981
Business Administration in Vocational Training Program - Business Economics
Newberry Vocational School
Newberry, SC01-1979
Skills
- B2B sales expertise
- Sales expertise
- Lead generation
- Sales reporting
- Pipeline management
- Upselling strategies
- Promotional campaigns
- Account management
- Customer engagement
- Product knowledge
- Product recommendations
- Decision making
- Analytical thinking
- Problem solving
- Attention to detail
- Goal tracking
- Contact follow-up
- Time management skills
- Communication skills
- Effective communication
- Relationship selling
- Persuasion techniques
- Energetic self-starter
- Customer support
- Sales analysis
- Lead generation
Certification
- Business Administration in Vocational Training Program, Newberry Vocational School, Newberry, SC, 01/01/79, 01/01/79
- Series 63 & 65 Securities License, 01/01/00, 01/01/00
- Certified Notary Public in the State of NC, 01/01/00, 01/01/00
- Certified sales & B2B professional
- Certified sales trainer
References
Available upon request
Volunteer Experience
- Active in Big Brother / Big Sister Program
- United Way Volunteer,Am vets,feed the hungry
Affiliation
Member of Greensboro Jaycees
Software
Professional Attributes
- Capability to strategize sales and revenue enhancement processes as well as maintain acquisition and retention of customers
- Competent at monitoring and supervising staff to streamline workflow and boost productivity while rectifying customer complaints, ensuring consistent delivery of high-quality customer service
- Expert ability to select, coach, and develop store colleagues while positively influencing them towards a common goal through initiating professional development programs
- Excels at developing strategic plans by studying technological resources as well as financial opportunities, presenting assumptions, and recommending solutions to exceed organizational goals
Timeline
Sales Associate
RTG
08.2022 - Current
Auto Sales Representative
Carmax Auto Superstore - Incorporated
06.2010 - 08.2022
Commercial Account Executive
Acurid Commercial Services/Orkin Exterminating, Inc.
05.2002 - 06.2010
Sales Manager/Trainer
Superior Windows, Incorporated/Thermagard
01.1995 - 07.2002
Bachelor of Science - Business Administration
University of Phoenix
SERIES 63 & 65 - FINIACIAL
DEARBORN ACADEMY
Associate Degree - Criminal Justice and Liberal Arts
Tri-County Technical College
Honor Roll Student - English,math Algebra One & Two
Thomasville Senior High School
Business Administration in Vocational Training Program - Business Economics
Newberry Vocational School