Bobby Harbour

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analyzed and reported on key performance metrics to senior management.
• Facilitated smooth collaboration between departments through clear communication channels.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Developed and implemented strategies to maximize customer satisfaction.
• Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Implemented quality control systems to boost overall product consistency and reliability.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Interacted well with customers to build connections and nurture relationships.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Reported issues to higher management with great detail.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Reduced operational risks while organizing data to forecast performance trends.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analyzed and reported on key performance metrics to senior management.

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Followed safety protocols to minimize workplace accidents.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Inspected and maintained equipment to keep items in top working condition.
• Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
• Improved equipment functionality by conducting regular maintenance checks and repairs.
• Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
• Collaborated with team members to complete larger repair projects efficiently.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.

• Achieved consistent weld quality through careful preparation of materials and attention to detail during execution.
• Advanced skills in various welding techniques including MIG, TIG, stick welding, and plasma cutting.
• Improved welding quality by performing precise cuts, bevels, and welds on various metals.
• Maintained superior craftsmanship standards while working under tight deadlines in a fast-paced environment.

Manage all operations of plywood plant. Interview for more details