Laura Moore
Ramseur,NC
Summary
Dynamic, results-oriented professional seeking a challenging customer service position that leverages strong communication and problem-solving skills. Proven ability to enhance customer satisfaction through effective relationship management and a keen understanding of client needs. Committed to delivering exceptional service while contributing to team success and organizational goals. Eager to bring a positive attitude and proactive approach to a fast-paced environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Chicken Grower
Pine Hill Farm
06.2010 - Current
- Adhere to Mountaire guidelines on air temperature, food and water supply.
- Administer vaccine when required.
- Cull and dispose of underweight chickens.
- Have everything ready for the catch crew on sale date
- Prepare and coordinate the clean out the chicken houses for my next batch of baby chicks.
Nursing Assistant
Randolph Gastroenterology Center
01.2008 - 02.2010
- Assisting the doctor with patients
- Pulling and filing charts, as well as preparing Follow-up charts for clinic days
- Answering multi-line phone system
- Scheduling appointments, procedures, and other tests at Randolph Hospital
- Obtaining precertification from Insurance company
- Calling in prescriptions for patients per physician's orders
Receptionist
Dr. Rao N. Kothapalli, MD.
08.2005 - 04.2006
- Responsible for checking-in/checking-out patients
- Answering the telephone
- Scheduling appointments
- Pulling and filing charts
- Assisting the doctor with patients
Education
Associate of Applied Science - General Education
Randolph Community College
Asheboro, NC07-2016
Skills
- Self-directed work
- Collaborative team member
- Effective communication
- Creative problem resolution
- Accurate typing ability
- Multiphone Line System
Certification
Keyboarding 2004
Introduction to Computers 2004
Medical Terminology I & II 2005
Introduction to Medical Manager 2006
Timeline
Chicken Grower
Pine Hill Farm
06.2010 - Current
Nursing Assistant
Randolph Gastroenterology Center
01.2008 - 02.2010
Receptionist
Dr. Rao N. Kothapalli, MD.
08.2005 - 04.2006
Associate of Applied Science - General Education
Randolph Community College
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