Bobby Jackson
Summary
With over 2 years' experience, I've developed expertise as a freight specialist, excelling in load dispatching and carrier rate negotiation, while meticulously overseeing oversize load permits and conducting thorough equipment spec reviews across various transport configurations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Freight Specialist
Bridgeway
04.2022 - Current
- Organized load dispatching for efficient freight operations
- Resolved customer inquiries promptly to maintain positive client relationships and foster business growth.
- Reviewed equipment specifications for Flatbeds, Step Decks, and RGNs.
- Implemented strategic carrier negotiations, optimizing profit margins above 15%.
- Secured oversize permits, ensuring regulatory compliance and cost-effective transportation routes.
Industrial Recruiter (Engineering and Robotics)
Snelling ProSearch Recruiting & Staffing
11.2021 - 03.2022
- Used Boolean searches to develop applicant portfolios for expected openings.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates (LinkedIn, JobAdder, Career Builder, Zip Recruiter, Indeed and IHire).
- Handled 45-50 calls per day to prescreen candidates and schedule interviews.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
Human Resources Manager (Transportation and Sales)
Steak And Seafood Direct
09.2018 - 11.2021
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Developed recruiting strategies to identify qualified candidates and build network.
- Operated and maintained applicant tracking and candidate management systems.
- Verified applicant references and employment details.
- Maintained filing system of current, prospective and future positions.
Inside Sales Representative
Detectamet
11.2016 - 09.2018
- Prioritized daily workflows, including all inbound calls and 100-300 emails per day of quotes and sales-related inquiries
- Managed accounts in 35 states and Argentina as well.
- Maintained friendly and professional customer interactions at all times.
- Generated all documentation and information required for customer shipments.
- Set up new accounts, established customer credit, and set up payment methods.
Car Sales Consultant
Crossroads ChryslerJeepDodge
09.2014 - 11.2016
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Completed over 100-200 outbound calls daily from internet sales team.
- Contacted associated dealerships to locate desired vehicles meeting customer specifications.
- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
- Responded to customer enquiries via telephone and email.
Corporate Trainer
Southeast Expansions
12.2013 - 09.2014
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Increased sales by offering advice on purchases and promoting additional products.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Warehouse Associate
Empire Distributors
07.2013 - 12.2013
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Education
High School Diploma -
Colonial Heights High School
Colonial Heights, VA06.2013
Skills
- Route Planning and Adjustment
- Dispatch Software Familiarity
- Tracking Tasks
- Carrier Negotiations
- Permit Processing
- Flatbed, Stepdeck, and RGN Dispatching
- Data Entry
- Inbound and Outbound Calling
- Relationship Building
- Expertise in Microsoft Suite
Certification
- Google IT Support Specialization - Oct 2023
- Preparing to Manage Human Resources, University of Minnesota - Sep 2021
- Recruiting, Hiring, and Onboarding Employees, University of Minnesota - Sep 2021
Timeline
Freight Specialist
Bridgeway
04.2022 - Current
Industrial Recruiter (Engineering and Robotics)
Snelling ProSearch Recruiting & Staffing
11.2021 - 03.2022
Human Resources Manager (Transportation and Sales)
Steak And Seafood Direct
09.2018 - 11.2021
Inside Sales Representative
Detectamet
11.2016 - 09.2018
Car Sales Consultant
Crossroads ChryslerJeepDodge
09.2014 - 11.2016
Corporate Trainer
Southeast Expansions
12.2013 - 09.2014
Warehouse Associate
Empire Distributors
07.2013 - 12.2013
High School Diploma -
Colonial Heights High School
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