Dedicated worker with a strong work ethic. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual, and hardworking with excellent people skills. A highly motivated employee with a desire to take on new challenges. Ready to adapt to any situation and has exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Zoo Docent
Lehigh Valley Zoo
Schnecksville, PA
06.2021 - 08.2021
Maintained organization of entryway to uphold welcoming and inviting atmosphere.
Provided guided visitor tours to over 80 guests throughout Zoo.
Studied the history and documentation of different animals to provide thorough and accurate information for guests.
Led interactive activities for 20 visitors daily while adhering to and enforcing Zoo policies.
Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
Karate Instructor
Mountain Valley Family Martial Arts
Hazleton, PA
11.2018 - 12.2021
Provided personal availability before and after instructional sessions to address student needs, answer questions and meet guests.
Consulted individually with clients to verify satisfaction with program and provide motivation towards continued progress.
Maintained orderly classroom environment after classes, returning equipment to proper storage locations and cleaning training areas.
Attended community events to meet prospective new students following enrollment and total revenue targets.
Demonstrated proper martial arts techniques and helped students practice and master techniques and embrace individual learning needs and realistic goals for advancement.
Instilled discipline and respect in students, as well as proper dojo etiquette.
College Tour Guide
Delaware Valley University
Doylestown, PA
10.2022 - Current
Provided information to prospective students and families about college services, facilities, and academic programs.
Performed administrative tasks such as filing paperwork, updating databases, and creating documents for use by the admissions department.
Maintained up-to-date knowledge of all aspects of the college including curriculum changes, extracurricular activities, policies and procedures.
Toured school with parents considering enrolling children in school, presenting school in positive light.
Developed relationships with college officials, professors and student club presidents to share information and collaborate on business building endeavors.
Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
Education
Bachelor of Science - Zoo Science
Delaware Valley University
Doylestown, PA
05.2026
Skills
Time Management and Prioritization
Small and Large Group Instruction
Relationship and Community Building
Creative Problem Solving
Injury Prevention
Progress Monitoring and Goal Attainment
Motivational Leadership
Good Work Ethic
People Skills
Problem Sensitivity
Group Tours
Safety Practices and Regulations
Speech Clarity
Timeline
College Tour Guide
Delaware Valley University
10.2022 - Current
Zoo Docent
Lehigh Valley Zoo
06.2021 - 08.2021
Karate Instructor
Mountain Valley Family Martial Arts
11.2018 - 12.2021
Bachelor of Science - Zoo Science
Delaware Valley University
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