Shalom Eromosele
Vanowen Street, West Hills,CA
Summary
Dynamic EHR Clinical Assistant with proven track record at Seasons Luxury Treatment, enhancing digital workflow efficiency and training teams on electronic record management. Recognized for exceptional cross-functional communication and achieving a 25% reduction in documentation errors and excellent in fostering collaboration and maintaining compliance in fast-paced environments.
Overview
7
7
years of professional experience
Work History
EHR Clinical Assistant
Seasons Luxury Treatment
Malibu, California
01.2024 - Current
- Serve as liaison between clinical and administrative departments, coordinating intake documentation, patient records, and staff communication.
- Coordinated intake and documentation for 40–60+ patients weekly, maintaining 98% accuracy and full HIPAA compliance.
- Trained and assisted with onboarding and orientation 10+ staff on EHR workflows, reducing documentation errors by 25%.
- Maintained accurate, confidential documentation across digital platforms and databases.
- Collaborated with leadership and HR to streamline administrative processes, improving workflow efficiency and staff experience.
- Recognized for attention to detail, professionalism, and empathetic communication when engaging with staff, patients, and families.
EHR Clinical Assistant
Paradigm Treatment
Malibu , CA
08.2023 - 11.2024
- Coordinated EHR workflows and trained multidisciplinary teams on documentation systems, improving efficiency and accuracy.
- Supported cross-departmental communication by maintaining organized data logs and ensuring accurate reporting.
- Improved administrative turnaround time by 20% through updated digital processes and communication workflows.
- Maintained accurate digital records for 100+ clinical documents weekly, supporting compliance audits.
- Maintained compliance with privacy policies and documentation standards in a fast-paced clinical environment.
Electronic Healthcare Technician
Malibu Detox
01.2022 - 12.2023
- Supported admissions, intake, and discharge coordination while ensuring timely documentation in EHR systems.
- Assisted with scheduling, case updates, and interdepartmental communication to ensure continuity of care.
- Reduced onboarding time for new hires by 30% through optimized training guides and system orientation
- Provided administrative and emotional support to patients and families during transitions, demonstrating empathy and professionalism.
Technical Support
Intelligence Development Consulting Group
05.2019 - 01.2022
- Provided remote and onsite IT support while managing ticketing workflows using web-based systems (Zendesk).
- Resolved 25–35 IT support tickets weekly, improving digital workflow efficiency by 20%.
- Supported 50+ telehealth encounters weekly, ensuring smooth remote care delivery and 100% system readiness.
- Developed written guides and user documentation to streamline communication and improve team productivity.
- Gained experience using digital databases and communication tools aligned with applicant tracking system (ATS) functionality.
Education
Associate of Science - Nursing
Los Angeles Valley College
Los Angeles, CA01.2024
Cisco Certified Network Associate (CCNA)
Cisco Networking Academy
Remote 01-2020
Bachelor of Science - Computer Science
Redeemer’s University
Osun State, Nigeria12.2018
Skills
- Candidate and onboarding coordination
- Cross-functional communication
- Electronic record management
- Digital workflow optimization
- Interview scheduling support
- Confidential documentation compliance
- Talent sourcing and tracking
- Team collaboration engagement
- Training and technology support
- Time management prioritization
- Applicant tracking systems
- EHR platforms
- Customer relationship management (CRM)
- Google Workspace applications
- Microsoft Office suite
- Calendaring tools
- scheduling systems
- Communication platforms (Teams, Zoom)
- Workflow management tools
Technical And Administrative Tools
- Applicant Tracking Systems (ATS)
- EHR Platforms (KIPU, Athenahealth)
- Zendesk
- Google Workspace
- Microsoft Office
- Calendaring Tools
- CRM Databases
- Scheduling Systems
- Communication Platforms (Teams, Zoom)
- Workflow Management Tools
Timeline
EHR Clinical Assistant
Seasons Luxury Treatment
01.2024 - Current
EHR Clinical Assistant
Paradigm Treatment
08.2023 - 11.2024
Electronic Healthcare Technician
Malibu Detox
01.2022 - 12.2023
Technical Support
Intelligence Development Consulting Group
05.2019 - 01.2022
Associate of Science - Nursing
Los Angeles Valley College
Cisco Certified Network Associate (CCNA)
Cisco Networking Academy
Bachelor of Science - Computer Science
Redeemer’s University