Bobby-Lorne Shepherd Jr.

• Perform pool tests, record results, and adjust chemical levels to reach appropriate measurements.
• Observe patrons to detect safety concerns and prevent ongoing violations.
• Maintaining cleanliness and orderliness of theentire facility.
• Testing patrons' abilities to swim.
• Creating shift rotations for lifeguards on schedule.
• Writing patrons assigned lap lanes for their allocated time.
• Provide customer service and respond to inquiries and complaints for optimal guest satisfaction.

• Taught students swim techniques and water safety skills.
• Offered students insight into mistakes and presented them with ways to fix and improve upon them.
• Adapted teaching techniques to different learning styles.
• Communicated clearly and positively with parents to ensure expectations were met and exceeded.

• Maintained sufficient stock supply and performed laundry cleaning.
• Educated patients on continuing care.
• Sterilized and maintained all therapy exercise equipment.
• Implemented individual patient therapy plans according to athletics trainers' orders.

● Improved operations by assisting with various entry-level tasks and helping patients through their exercise routine.

● Communicated patients’ needs and issues to appropriate supervising physical therapists in a timely fashion.

● Maintained facility and equipment cleanliness.

● Patrolled the facility to identify anyone in need of assistance and provide immediate care.

● Informed patrons of unsafe or hazardous conditions and provide options for alternative activities.

● Optimized customer service by resolving issues quickly and with a courteous demeanor.

● Enforced facility regulations and policies.

● Recognized and responded to endangered swimmers.

● Maintained records and reports.