Bobby Martin
Florence ,SC
Summary
Single and multi-unit restaurant management operator with proven history of success. Performance levels highest in the company surrounding sales, profits, turnover, amongst other metrics. Human resource systems, personnel development, training, accountability, implement company culture throughout operations inclusive of inventory systems, food cost systems. implement, develop company culture in all aspects of operations resulting sales and profits awards.
Overview
2020
2020
years of professional experience
Work History
General Manager
LG's By The Creek
Charleston, SC
01.2019 - 01.2020
- Created / Developed / Priced / Revamped entire menu to accurately reflect approximately 26% food cost
- Trained all staff to properly execute service surround all aspects of customer service
- Solely responsible for inventory / orders surrounding food / alcohol
- Developed staff handbook and ensured all policies were instilled and followed up on each shift
- Developed proper pricing for alcohol sales / created new drinks at higher price points resulting in higher margins
- Sales increase of over 10% over PY and also increase of 30% over sales trend upon assuming GM position
- Responsible for all operations FOH and BOH
Owner Operator
Soza Clinic Florida / Professional Restaurant Hires
Pensacola, FL
01.2012 - 2018
- Responsible for all aspects of 2 Soza Clinic units, personal small business weight loss organization, $550K yr revenue
- Responsible for all aspects of nationwide recruiting for restaurant management for multiple organizations $250K yr revenue
Ryan’s Restaurant Group
01.1998 - 01.2013
District Operations Partner
Gulf Coast Market
2002 - 01.2013
- 63 units total / $3.5m yr sales average
- Directly responsible for entire operations, marketing, R&D, security, human resources, management development, training, and accountability in each unit
- Responsible for all vendor selection, negotiation, accountability
- Company leader metrics: sales increase, total sales, management retention, team member retention, hidden shopper, food cost, labor percent, EBITDAR
- Developed strategic partnerships to enhance market presence and drive sales growth
District Partner
Arkansas Market
01.2002 - 01.2004
- 14 units / $3mil yr sales average
- Accountable for all aspects of operations
- Sales, marketing, operations, human resources, vendors, controllable & fixed cost
- Development and accountability of management & team members
Operating Partner
Ryan's Steakhouse
Crestview, FL
2000 - 01.2002
- Opened New Unit as OP
- $110K per week sales average company sales record
- Responsible surrounding all aspects of personnel, management, vendors, and operations
- Accountable for over 200 FOH & BOH personnel
- EBITDAR 30%+
- Accountable for 150 FOH & BOH personnel
General Manager
Pensacola, FL Unit
Pensacola, FL
1999 - 2001
- Increased sales 114% in 1st year, $28K to $60K / wk
- Increased profit dramatically in 1st year, negative EBITDAR to 18%
- Train, develop, schedule, hold accountable 80 team members
- Oversaw daily operations to ensure adherence to company policies and procedures.
- Developed and implemented strategic plans to improve operational efficiency and customer satisfaction.
Education
Bachelor of Science - Business Management
Francis Marion University
Florence, SC01-1992
Skills
- Aloha, NCR, MS Word, MS Excel, QuickBooks, FOH / BOH Operations Systems
Timeline
General Manager
LG's By The Creek
01.2019 - 01.2020
Owner Operator
Soza Clinic Florida / Professional Restaurant Hires
01.2012 - 2018
District Partner
Arkansas Market
01.2002 - 01.2004
Ryan’s Restaurant Group
01.1998 - 01.2013
District Operations Partner
Gulf Coast Market
2002 - 01.2013
Operating Partner
Ryan's Steakhouse
2000 - 01.2002
General Manager
Pensacola, FL Unit
1999 - 2001
Bachelor of Science - Business Management
Francis Marion University