Summary
Overview
Work History
Education
Skills
References
Timeline
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Bobby Mathis

Miami,FL

Summary

Compassionate Patient Advocate dedicated to smoothing communication between patients and hospitals. Analytical problem solver and clear communicator. 15+ years in patient support.

Overview

30
30
years of professional experience

Work History

Patient Assistant

Baptist Health Hospital
Miami, FL
08.2002 - Current
  • Managed database of patient information and frequently used computerized systems to track details.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Educated patients on proper medication use and potential side effects of medications.
  • Adhered strictly to HIPAA guidelines when handling confidential patient information.
  • Coordinated appointments between patients and healthcare providers.
  • Facilitated communication between physicians and other healthcare personnel regarding patient care plans.

Patient Assistant

Mount Sinai Medical Center Of Florida
Miami Beach, FL
07.1998 - 08.2002
  • Maintained a clean, safe environment in the treatment area by following all safety protocols.
  • Assisted physicians with various clinical tasks, including taking vital signs, administering injections, and preparing exam rooms.
  • Provided knowledgeable and compassionate service in response to patient questions and concerns.
  • Provided emotional support to patients and families during difficult times.
  • Acted as liaison for hospital staff, physicians, patients and family members.

Laboratory Assistant

Community Health Center of South Dade
Miami, FL
08.1996 - 10.1998
  • Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
  • Performed routine maintenance tasks such as cleaning glassware and other lab equipment.
  • Ensured that laboratory procedures are followed correctly at all times.
  • Prepared lab for daily operations by stocking materials and equipment.
  • Isolated, identified and prepared specimens for examination.
  • Supervised supplies in inventory and notified supervisor of low stock levels.
  • Kept lab space and equipment clean to prevent contamination with hazardous substances.

Loan Officer

City Bank
Miami, FL
04.1994 - 06.1996
  • Developed loan contracts and explained contract terms to clients.
  • Approved or denied loan applications based on established guidelines.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Stayed abreast of lending regulations, industry trends and market rates.
  • Developed and maintained relationships with potential customers to increase loan business.
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.

Education

Bachelor of Science - Nursing

University of South Florida
Tampa, FL
09.1997

Skills

  • Verbal and Written Communication
  • Activity Monitoring
  • Relationship Building
  • Computer Savvy

References

References available upon request.

Timeline

Patient Assistant

Baptist Health Hospital
08.2002 - Current

Patient Assistant

Mount Sinai Medical Center Of Florida
07.1998 - 08.2002

Laboratory Assistant

Community Health Center of South Dade
08.1996 - 10.1998

Loan Officer

City Bank
04.1994 - 06.1996

Bachelor of Science - Nursing

University of South Florida

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Bobby Mathis