MARKIA WHITFIELD

● Administers oral contrast at the direction of the technologist when appropriate.

● Digitizes and uploads images/film where appropriate in order to facilitate patient care.

● Actively monitors department work schedule in order to provide timely service.

● Keeps patients and front desk staff apprised of delays in order to foster good patient/guest relations.

● Transports patients when necessary.

● Deals discretely with sensitive, confidential patient information in accordance with hospital policy.

● Accesses patient files in hospital information system (HIS) via CRT, keyboard. Enters appropriate exam information in order to generate a requisition.

● Performs point of care testing using the I-STAT system on patients requiring CT or MRI contrast exams or other tasks appropriate for the particular Imaging care setting.

• Documented information required for patients' specimens and tests completed
• Kept equipment ready for use through scheduled cleaning and sterilization
• Prepared exam rooms for patients
• Reviewed test results for completion and abnormalities
• Completed intakes, measuring vital signs and documenting symptoms
• Performed TB skin test on patients
• Collected and processed lab specimens for testing
• Provided back up support to the front office by answering phones, managing health records and scheduling appointments.

• Delegated work to staff, setting priorities and goals.
• Maintained accurate records of sales transactions using point-of-sale systems.
• 
  
• Maintain food and equipment inventories, and keep inventory
• records.
• Count money and make bank deposits.
• Resolve customer complaints or answer customers' questions
• regarding policies and procedures.
• Ensures self and team on shift demonstrate Guest comes first
• attitude.
• Assists Team Members at the point of sale (POS) with
• upselling.
• Ensures deployment maps are in use and all Team Members
• understand assigned stations to maintain efficient store
• operations.
• Assists in Team Member management during scheduled shifts.
• Encourages Team Members on shift to exceed goals and
• complete all checklist tasks.
• Fulfills cash handling and inventory reporting responsibilities
• with honesty.
• Properly prep all fruits,powder and liquids.
• Inventory stock and requisition new stock.
• Perform opening and/or closing duties as designated
• Informs General Manager to all problems or unusual matterS

Greeted customers and helped with product questions, selections,

and purchases.

Stocked merchandise, clearly labeling items, and arranging

according to size or color.

Maintained clean sales floor and straightened and faced

merchandise.

Helped customers complete purchases, locate items, and join

reward programs.

Organized store environment, enhancing the overall shopping

experience for customers.

Confer with customers by telephone or in person to provide

information about products or services and obtain details of

complaints.

Supporting opening and closing store activities

• Providing customer support to all department including photo and

beauty

• Assisting pharmacy personnel when needed

• including working regular shifts in the pharmacy as part of

opportunities for growth and career development

• Processed returned merchandise according to company policies.