Summary
Overview
Work History
Skills
Software
Additional Experience
Education
Work Availability
Quote
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Bobby McCann

Bobby McCann

Raleigh,NC

Summary

Results-driven and highly organized professional with excellent problem-solving skills. Skilled at managing multiple tasks, prioritizing deadlines, and providing exceptional support. Strong ability to adapt and contribute to diverse project objectives.

Overview

12
12
years of professional experience

Work History

Business Owner

Moonhollow Forge
06.2021 - Current
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Contractor

Thom Dunn Enterprises
07.2020 - 09.2023
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.

Conservation Education Manager

Born Wild
01.2013 - 08.2020
  • Planned and coordinated educational events and activities such as hands-on wildlife presentations, with a focus on conservation education, for Transylvania, Henderson, and Buncombe County School districts
  • Managed educational program budget and prepared monthly reports.
  • Researched and obtained relevant course materials to achieve training objectives.

Host/Server

Maple On Main
03.2012 - 09.2013
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Skills

  • Proficiency with self-directed learning of new applications
  • Process Improvement
  • Driven and Determined
  • Strong written and verbal communication
  • Attention to Detail
  • Time Management
  • Social Media Knowledge
  • Strong Problem Solver
  • Self Starter
  • Strong Interpersonal Skills
  • Spreadsheet Creation
  • Complex Problem-Solving
  • Business Correspondence
  • Customer Service
  • Managing Deadlines
  • Electronic Communication Management
  • Handling Complaints
  • Budgeting

Software

Microsoft Office Suit

Adobe Creative Suit

Google Workspace

CRM Software (Salesforce, Freshdesk, Et Al

Slack, Mattermost, Etc

Solidworks

Additional Experience

● 5 years experience in organizational leadership roles at large-scale events (Approx. 2500 attendees)

● Active member of the NSLS (National Society for Leadership and Success)

● Programming FANUC robotic arms and utilization of SolidWorks to create DXF files for various CNC processes

● Ongoing use of self-directed learning platforms for professional growth in software application (Udemy, Brilliant, Skillshare)

● Volunteered at arts, music, and cultural events throughout the southeast

Education

Associate of Applied Science - Welding Technology

Wake Technical Community College
Raleigh, NC
07.2022

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers

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Bobby McCann