Bobby Neider
Portland
Summary
Experienced in processing returns and exchanges of merchandise while adhering to business policies, demonstrating strong conflict resolution skills. Effectively managed customer complaints and inquiries, ensuring compliance with company standards and enhancing customer satisfaction. Extremely hard working in a timely manner with maintaining a clean and organized work area, contributing to a positive work environment. Developed employee schedules and monitored staff performance, fostering teamwork and collaboration within the work setting.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cashier/Gas Station Attendant
711 Gas Station
Beaverton
10.2021 - 12.2022
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Lead Supervisor
Bentley's Painting Company
Portland
01.2010 - 06.2018
- Created and maintained employee schedules, ensuring adequate staffing levels in all departments.
- Managed inventory levels, placing orders as needed to meet customer demand.
- Monitored staff performance, providing feedback and coaching employees on their job duties.
- Resolved customer complaints and inquiries promptly and professionally.
- Trained new hires on company policies, procedures, and processes.
- Ensured compliance with safety regulations and industry standards.
Painter
West Coast Painters
Hermiston
09.2007 - 06.2010
- Applied primers and sealers to prepare new surfaces for painting.
- Performed minor repairs, such as caulking windowsills, before painting them.
- Used ladders and scaffolds to reach high walls and ceilings.
- Cleaned up job sites after completion of projects.
- Assessed work areas to determine safety measures required before beginning the job.
- Prepared surfaces by washing, scraping, sanding, and patching holes.
- Protected furniture from dust generated during the preparation of walls.
- Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
- Calculated cost and quantities of required materials based on surface measurements or work orders.
Server/Cook
Pizza Hut
Hermiston
01.2004 - 09.2007
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
GED -
Blue Mountain Community College
Madras, OR06-2023
Skills
- Time management skills
- Customer service
- Cash handling
- Team building
- Conflict resolution
- Safety compliance
- Teamwork and collaboration
- Attention to detail
Certification
- Food Handler's Card
References
References available upon request.
Timeline
Cashier/Gas Station Attendant
711 Gas Station
10.2021 - 12.2022
Lead Supervisor
Bentley's Painting Company
01.2010 - 06.2018
Painter
West Coast Painters
09.2007 - 06.2010
Server/Cook
Pizza Hut
01.2004 - 09.2007
GED -
Blue Mountain Community College