Summary
Overview
Work History
Education
Skills
Timeline
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Bobby Osborne

Oklahoma City,OK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Patient Service Representative

OU Health
12.2023 - 04.2024
  • Verified insurance eligibility and coverage for patients.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Taught patients and families to use at-home medical equipment.
  • Built and maintained positive working relationships with patients and staff.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Filed and maintained patient records in accordance with HIPAA regulations.

Car Salesperson

Bob Howard Auto Group
11.2021 - 12.2023
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
  • Trained new sales staff members on company policies, procedures, and best practices in customer service delivery.
  • Prepared purchased vehicles and completed final delivery checks.
  • Located merchandise across various stores to address customer needs.
  • Increased business 15% in single quarter.

Sales Representative

Champs Sports
11.2017 - 08.2021
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Forged strong partnerships with industry influencers to elevate brand reputation within the market.

Inshop

Jimmy Johns Gourmet Subs
06.2016 - 10.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Identified issues, analyzed information and provided solutions to problems.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Associate of Science - Nursing

Oklahoma State University - Oklahoma City
Oklahoma City, OK
05.2026

Associate of Science - Social Psychology

Oklahoma State University
Stillwater, OK
05.2024

Skills

  • Patient documentation
  • Financial Recordkeeping
  • 50 WPM Typing Speed
  • Post-Discharge Care Coordination
  • Pre-Admission Requests
  • Medical terminology knowledge
  • Payment Processing
  • Sliding Scale Determination
  • Collections Management
  • Patient check-in
  • Calm and Effective Under Pressure
  • Professional Bedside Manner
  • Training Coordination
  • HIPAA Compliance

Timeline

Patient Service Representative

OU Health
12.2023 - 04.2024

Car Salesperson

Bob Howard Auto Group
11.2021 - 12.2023

Sales Representative

Champs Sports
11.2017 - 08.2021

Inshop

Jimmy Johns Gourmet Subs
06.2016 - 10.2017

Associate of Science - Nursing

Oklahoma State University - Oklahoma City

Associate of Science - Social Psychology

Oklahoma State University

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Bobby Osborne