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Bobby Perry
Customer Service Representative
Raleigh,North Carolina
Summary
Responsible customer service representative offering proven skills maintaining my department and promoting customer satisfaction through exceptional service. Dedicated to completing task and goals efficiently and promptly. Service-driven team player good at connecting with people resulting in repeat customers. I have a great passion for dealing with people and I am adaptable transitional changes they
Overview
20
20
years of professional experience
Work History
Deli Associate
Food Lion
08.2023 - Current
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Listened carefully to customer instructions and prepared orders according to those preferences
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Assistant Produce Manager
Harris Teeter
03.2010 - 08.2020
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Planned attractive produce displays, using color and texture to enhance.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Education
Business Administration And Management
DeVry University
Villa Park, ILSkills
- Customer Engagement
- Cleanliness and Sanitation
- Monthly Audits
- Equipment Safety
Affiliations
- United States Marine Corps
Certification
CNA Certified at Kittrell Job Corps
Kittrell NC since 1998
Accomplishments
Food Lion Employee of the Month
Harris Teeter Employee of the Month in two months
of hire.
- Supervised team of 7 staff members.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Resolved product issue through consumer testing.
- Achieved an increase in departmental sales by effectively exhibiting excellent customer service and introducing new products.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipLocation Preference
RemoteQuote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Software
Timeline
Deli Associate
Food Lion
08.2023 - Current
Assistant Produce Manager
Harris Teeter
03.2010 - 08.2020
Business Administration And Management
DeVry University
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