Bobby Petersen
Las Vegas,NV
Summary
Technical program and operations professional with over a decade of experience in autonomous systems, logistics, and large scale operations. Specialized in safety critical workflows, root cause analysis, and cross functional program execution. Proven ability to translate complex technical challenges into scalable processes while driving alignment across engineering, operations, and leadership teams.
Overview
11
11
years of professional experience
Work History
Senior Triage Specialist
Motional AD
Las Vegas, NV
01.2022 - Current
- Oversaw triage operations for high priority and complex events, driving end to end investigation, prioritization, and escalation strategies. Acted as a key liaison between engineering, mapping, and operations teams while improving workflows, standardizing processes, and providing leadership visibility into system risks, trends, and operational performance.
- Own and manage the end to end Mandatory Takeover project workflow by conducting first and 1.5 level root cause analysis, validating event classification, and driving escalation of safety critical issues to engineering while continuously improving this process to enhance safety, accuracy, and operational efficiency. Leading approval and removal discussions in with VP level stakeholders to ensure safety, accuracy, and operational integrity on safety issues that effect our operating domain.
- Support release candidate validation by overseeing triage triaging events from new autonomy builds, identifying regressions and system risks, and partnering with engineering and program teams to provide data driven insights that inform release readiness and go/no go decisions.
- Manage the triage log ingestion pipelines to ensure timely, accurate, and complete data flow, proactively identifying and resolving ingestion gaps or inconsistencies while collaborating with data and platform teams to improve pipeline reliability and operational visibility.
Triage Specialist
Motional AD
Las Vegas, NV
11.2020 - 03.2022
- Led investigation and classification of safety critical events, analyzing vehicle behavior and determining root cause across autonomy, mapping, and external factors. Collaborated with cross functional teams to escalate issues, support engineering resolution, and ensure accurate documentation of operational events impacting system performance.
R&D Autonomous Vehicle Operator
Aptiv / Motional
Las Vegas, NV
02.2019 - 10.2020
- Supported advanced testing and development of autonomous systems by operating vehicles in complex and edge case scenarios. Partnered closely with engineering teams to capture detailed feedback, identify system limitations, and contribute to validation efforts that improved performance, safety, and reliability of evolving autonomy features.
Autonomous Vehicle Operator
Aptiv / Motional
Las Vegas, NV
06.2018 - 06.2019
- Operated autonomous vehicles in real-world environments with a strong focus on safety, situational awareness, and adherence to operational protocols. Monitored system behavior, executed safe manual takeovers when necessary, and documented observations to support testing and continuous improvement of autonomous driving performance.
Lead Valet / Bell Attendant / Front Desk Supervisor / PBX Phone Attendant / Housekeeping
Sheraton Kona Resort and Spa
Kailua-Kona, HI
06.2015 - 04.2018
- Led front drive operations in a high-volume hospitality environment, coordinating valet and bell staff to deliver seamless, five-star guest experiences, including VIP and large-scale events.
- Trained and mentored team members while maintaining high standards of service, efficiency, and attention to detail across daily operations.
- Recognized for performance and leadership with “Mr. Aloha” (Year 1) and Employee of the Month (January 2016); provided cross-functional support to resolve guest issues and enhance satisfaction.
Education
Bachelor's of Business Management And Technology - Business Administration And Management
Western Governors University
Salt Lake City, UT06-2028
PMP Certification - Project Management
Project Management Institute
Las Vegas, NV07-2026
ASE Certification - Automotive Engineering
Universal Technical Institute (UTI)
Phoenix, AZ06-2014
High School Diploma -
Konawaena High School
Kealakekua, HI05-2012
Skills
- Operational Leadership
- Cross-Functional Coordination
- Stakeholder Management (Director & VP Level)
- Incident and Escalation Management
- System Performance Monitoring
- Process Improvement and Workflow Optimization
- Standard Operating Procedure (SOP) Development
- Python (data analysis, workflow automation, log parsing)
- Jira Query Language (JQL) (advanced filtering, reporting, automation)
- API Integration (Slack workflows, webhooks, internal tools)
- Automation Tools (Slack workflows, Zapier, internal automation platforms)
Timeline
Senior Triage Specialist
Motional AD
01.2022 - Current
Triage Specialist
Motional AD
11.2020 - 03.2022
R&D Autonomous Vehicle Operator
Aptiv / Motional
02.2019 - 10.2020
Autonomous Vehicle Operator
Aptiv / Motional
06.2018 - 06.2019
Lead Valet / Bell Attendant / Front Desk Supervisor / PBX Phone Attendant / Housekeeping
Sheraton Kona Resort and Spa
06.2015 - 04.2018
Bachelor's of Business Management And Technology - Business Administration And Management
Western Governors University
PMP Certification - Project Management
Project Management Institute
ASE Certification - Automotive Engineering
Universal Technical Institute (UTI)
High School Diploma -
Konawaena High School