Bobby Reach
DENHAM SPRINGS,LA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Reliable and upbeat RV Outfitter successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
18
18
years of post-secondary education
Work History
RV Outfitter
Great American RV
Hammond , LA
02.2016 - Current
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Sr, Purchasing Agent
Cameron Oil And Gas
Hammond , LA
07.2014 - 02.2016
- Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts.
- Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Maintained complete documentation and records of all purchasing activities.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Performed monthly reconciliation of open purchasing orders.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Computed and created purchase orders in [System] to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Reviewed proposals, qualified vendors, and recommended optimal suppliers.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Oversaw financial administration and managed [Type] inventory while selecting and monitoring vendors.
- Recommended metrics for product availability, costs, and delivery to advance business objectives.
Sr, Planner
Adell Plastics
DENHAM SPRINGS , United States
06.2014 - 02.2016
Sr, Materials Planner
United Technologies
South Windsor , CT
06.2002 - 05.2014
- Assisted youth with homework assignments, sports, and fitness, art and literacy.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Monitored arrivals and prioritized inbound shipments with transportation department.
- Analyzed data and identified lowest cost suppliers offering needed quality and delivery reliability.
- Set up parts systems to facilitate customer release and inventory processing.
- Regularly assessed progress and provided feedback to support continued development.
- Oversaw procurement process from cradle to grave and sought out opportunities for permanent systems improvements.
- Facilitated collaboration between production, warehouse and technical personnel to meet procurement needs.
- Tracked placed orders to identify and resolve problems impacting on-time delivery.
- Evaluated proposals, negotiated prices and monitored vendor performance against contract terms.
- Assisted mentees in developing self-confidence and positive self-image.
- Coordinated expedited orders with manufacturing affiliates to meet demand.
- Sourced, purchased and scheduled movement of raw materials and finished goods in support of operational needs.
Education
High School Diploma -
Episcoal High School
Baton Rouge, LA 01.1984 - 05.1988
Bachelor of Science - Business
Florida State University
Tallahassee, FL 01.1989 - 05.2002
Skills
Sales expertise
Timeline
RV Outfitter
Great American RV
02.2016 - Current
Sr, Purchasing Agent
Cameron Oil And Gas
07.2014 - 02.2016
Sr, Planner
Adell Plastics
06.2014 - 02.2016
Sr, Materials Planner
United Technologies
06.2002 - 05.2014
Bachelor of Science - Business
Florida State University
01.1989 - 05.2002
High School Diploma -
Episcoal High School
01.1984 - 05.1988
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