Bobby Sansom

• Managed high-volume caseload while maintaining quality standards and accuracy in assessments.
• Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
• Expedited claim resolution by coordinating with repair professionals to obtain accurate estimates for damages and repairs needed.
• Facilitated communication between parties involved in claims disputes, mediating conflicts to reach mutually beneficial resolutions.
• Verified insurance claims and determined fair amount for settlement.
• Performed Field Appraisals and finished claims in Estimating program requested.
• Prolific in CCC One and Mitchell.

Performing day to day Auto claims ( Collision, Hail, Wind, Flood, and Fire) and conducting numerous CAT claims daily. Specializing in Hail claims during season, averaging 10 to 15 claims a day. Filling out the proper documentation for loss settlements.