Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Bobby Shannon

4732 Feldman Dr ,PA

Summary

Results-driven technician with a strong mechanical knowledge and attention to detail, previously at Sunstate Equipment Company. Proven ability to troubleshoot complex issues and enhance customer satisfaction through effective communication. Recognized for training new staff and improving operational efficiency in fast-paced environments. Committed to continuous learning and professional development.

Overview

19
19
years of professional experience

Work History

Technician I

Sunstate Equipment Company
09.2021 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.

Manager

Dublin Square
06.2020 - 09.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Assistant Manager

Indio Management
04.2020 - 09.2021
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Wireline Supervisor

IPS, Warrior Logging, CDK Perforating, Nextier
02.2006 - 03.2020
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Education

High School Diploma - General Studies

Lake Worth High School
Lake Worth, TX
06.2001

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Troubleshooting
  • Mechanical Knowledge
  • Documentation and reporting
  • Work Planning and Prioritization
  • System troubleshooting

Accomplishments

Cactus Campus Training

Apprentice Technician Completed

Multiple Manufactures Classes

Timeline

Technician I

Sunstate Equipment Company
09.2021 - Current

Manager

Dublin Square
06.2020 - 09.2021

Assistant Manager

Indio Management
04.2020 - 09.2021

Wireline Supervisor

IPS, Warrior Logging, CDK Perforating, Nextier
02.2006 - 03.2020

High School Diploma - General Studies

Lake Worth High School
Bobby Shannon